Energising Indian Bureaucracy: Actions needed within 100 days

Many of you who have been a member of this circle know that LocalCircles has taken up the cause of energising the bureaucracy and given public feedback to Modi Government 1.0. Some of the inputs have been incorporated as well and we feel that Secretaries of many Govt of India ministries have done good work.

As Modi Government 2.0 soon takes charge, it is critical that bureaucracy is energised and motivated immediately with clear KRAs given and performance metrics defined. However, the key challenge anticipated is energising the junior levels with Central Govt, the State Government and District Administrations. We seek your very specific inputs on what should be done in the next 100 days so the bureaucrats at central, state and local levels increase their focus on good governance, development and serving the citizenry.

We look forward to your inputs! more  

View all 190 comments Below 190 comments
Monthly reports? Is that really proof of work? Who doesn't know such stories: 1000 Ponds dug, 1000 ponds cleaned, 1000 ponds filled, 3 times the budget, all money gone and zero work done. more  
1. Constitution and Laws as applicable shall be their Directives. They shall not oblige any verbal directions if away from provisions of Laws , Responsibility and the concept of equal/ time-bound Justice.
2. Policing and Inspectors shall be independent, Responsible and Accountable to the Duties entrusted.
3. An administrative Body to be formed with 5/ 6 Secretaries headed bu CS under Governor having bimonthly Meets and Revision including Disciplinary proceedings.
4. Quarterly Reports to be sent to Central Secretarial Body which shall examine overall development of IMPORTANT MINISTRIES more  
Time & Again to state that Accountability and Responsibility MUST be ascertained for each and every act/s on the person who does it.

Only enjoying Authorities that is also for vasted interests under the Protection of Innocence - does not carry any meaning. more  
In the present approach of religious-political governance of the country, it is not at all possible to introduce any catalyst that will energise or re-energise the bureaucracy unless put in the cauldron of Lal Bahadur Shastri Institute at Mussoorie, which, I am sure the Modi Government is already working on. In the present context, no such feedback is needed for the bureaucracy. more  
I fully agree with Shri Ajit Manke and elaborate ,my view on the same.
1. To make bureaucracy efficient and more people oriented following needs to be done immediately: (a) Change all designations such that it ends with word Sewak for example "Mukhya Abhiyanta" shall be "Mukhya Abhiyanta Sewak". They must change their attitude and feel that their existence is for Public Service and they are not Rulers (b) Eliminate use of paper communication altogether. Get applications or grievances on line through emails. If , for any reason any application/ grievance is received as a hard copy, it must be scanned and its further treatment is through computer only as soft copy - with remarks/ recommendations/information needed etc. (c)Paper /file movement from one table to another must be within a specified time - defined for each category of application/ grievance/ subject. (d) On completion of such time the file automatically moves to next table/ Dept. with a remark on service record of the defaulting table person that he failed to perform in given time. This remark cannot be altered by any one including President of India. (e) If such remarks exceed say Five (prespecified no.) during one calender/financial year,the person loses his/her annual increment; if such remarks exceed say Ten (prespecified no.) during one calender/financial year, the person loses his/her first promotion opportunity; If such remarks exceed say Fifteen (prespecified no.) the person loses job. No explaination/ennquiry is necessary as it is a machine record. (e) Every Govt. employee MUST be in specified (different for different depts.) uniform given by Govt. Two sets to be given with a predetermined washing allowance. (Each employee must wear a name plate with Designation on his/her uniform at chest level.
(f) There must be intercom connections only at every table with a suitable automatic exchange.
(g) Facility to call outside office through a manual tel. exchange is available to only afew selected executives. (h) Entire office premices should be blocked for all cell phone frequencies.
(i) For imergency outside caller should call at a specific no. at Manual exchange who would hear the imergency and connect to required employee. he will record the callers name, tel. no. from which he called and the nature of imergency told. This would be in addition to recording of conversation. This information shall be immediately sent to his/her boss on his/her Computer.
(j) There are too many levels which impedes work. Today we have Clercks, Section officer, Asst. Secretary, Deputy Sec., Addl. Sec., Sec., Pr. Sec., Dept. Chief Sec., and Chief Secretary. Asst. Secretary, Deputy Sec., Addl. Sec., and Pr. Sec. levels be eliminated. Decision and communication must be doneonly one level above Section Officer.
Above modifications are expected to reduce staff expenses by 50% and increase good disposal of issues by 100% thereby reducing the backlog to zero in 12 to 15 months.

In addition to improvement in Executive efficiency there are other areas that require immediate attention of GOVT. Those are as follows:
1. Improve Connectivity of high speed Internet for every part of the nation.
2. Make transactions thorough Bhim and PAYTM as well as Debit/Crdit cards of Nationalised Banks without deduction, to encourage cashless transactions.
3. Introduce Transaction Tax at all Banks and wthdraw currency above Rs. Fifty. All other taxes like IT, GST, Corporation/Municipality Taxes Etc. be wthdrawn. % of transaction tax be determined accordingly.
4. Generation of Solar Energy is promoted and all possible roof tops and all Irrigation Canals are covered with Solar Pannels.
5. Promote installation of charging points in urban area as well as along Highways to start with. Also promote research in fast charging of automobile batteries.
6. Time bound research to generate cheap Power from Tidal energy.
7. Plan to cut Petrolium Import to 50% in 5 years.
8. Identify items for import substitution and promote substitution.
9. Use our foreign offices to identify scope of new items to be exported and increase quantity of present export.
10. Take Justice to people by
(i) Making Tahasildar, S.D.O. and Session Courts mobile, so that no villager has to travel more than 10 Kms.
(ii) Litigants have to submit all evidence in one go i.e. submision of application as well as defence must be complete. No new evidence can be submited unless Judge is satisfied that existance of such evidence was not known to the party earlier or it came into existance later.
(iii) Date for hearing MUST be fixed with agreement of both the parties and the Judge. Hearing will take place on scheduled date even in absence of any Party/ Advocate. If both Parties are absent the Judge may dismiss the case. If the judge is absent for any reason, both the parties are compensated for their travelling expenses and loss of wages etc.
(iv) To reduce possibility of Appeals, the judgments MUST be speaking and reasoned judgements covering every point raised by applicant as well as non-applicant.
(v) Dates and status of cases etc. should be available on internet as it is in case of High Courts.
(vi) Grampanchayats should submit Plans for improving Production/ Productivity of land in their area. Allocation of money for the area should be on the basis of such Plans only.
(vii) Damages to crops by Wild Bores, Elephants, Deers, Monkeys should be handled at State
level or the farmer should be allowed to defend his teritory of farm ( even by shooting) or suitably compensated by the State.
RYK. more  
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