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Current state of after sale services: If your complaint requires replacement of a defective product by the company, what is the general experience related to replacement?

Current state of after sale services: If your complaint requires replacement of a defective product by the company, what is the general experience related to replacement?

Companies never replace the product

Companies replace but take very long to replace

Replacement happens in time

Can't Say (Haven't had a defective product experience)

Connected Consumers Feb 23

Viewed by 5022

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