Unrealistic Ola Surge Pricing without intimation.

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Unrealistic Ola fare 21-4-19_25042019112915.png
To
RTO Thane District
I was in Dombibali on April 21. Booked an Ola for Kalyan.

I received no surge pricing notice, forget about accepting such surge prices.

the details are as under.

Date April 21, 2019
CRN2969623606
I had booked an Ola from "Tilak School Road, Tilaknagar, Dombivali East to Manisha Nagar, near Golden Park Society Kalyan West.
The distance was 8.5 km., Ride started at 3.19 pm and ended at 3.41 pm.

I was charged as below;
Base Fare Rs. 60.00; Distance Fare Rs. 68.00, Ride time fare for 22 minutes Rs. 27.50; Fare increase Rs. 295.45, taxes Rs. 34.27, Total Rs. 485.00!

This brings us close to Rs. 57 per km.

There was no unusual demand at this small town in the afternoon.

Abhay Deshpande
+91 909 911 7000

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