Strict guideline for company Like Yatra
Online Signatures: 23
Shri. K.J. Alphons
People like to visit certain country to spend their Vacation and choose the operator like Yatra.com. They choose these vendors since they have relevant experience and operator to plan a wonderful trip for the Travellers. We recently opt for the services of the Yatra.com for international Holidays in the August Month. We were given the assurance by the Yatra.com that tourist Visa can be avail in few weeks . We have already paid significant amount of the package to the company. However our Visa was not approved by the embassy and we could not get the services of the Package. However , we have contacted them multiple times about the status of the Visa but they never get us an update. We are facing percent cancellation fees on the deposited amount. However, We failed to understand the reasoning behind such harsh penalty by the company. We request the government to take strict action against such vendors so that they do not harass the customer.
Connected ConsumersDec 24