selling BOSCH make washing machine but not honoring warranty

Signed 2/3000
Online Signatures: 2
To
Minister of consumer affairs
minister-ca@nic.in
Consumers be fooled by Bosch, for charging for 3 years extended warranty, but commitment are not honored during warranty, Front Load Bosch make Washing machine was purchased on 29 Sep 2015 from EP Electronic Paradise, Pvt. Ltd.,Metro Pillar 572, Janakpuri, New Delhi-58 with 2 years warranty expiring on 29/9/2017. we paid Rs.3979 for 3 years extended warranty expiring 28/9/2020 as Suggested. On complaining first time on 13 Feb 2018, no one is attending and mechanic reverted and asked for Rs. 800/- for visit. Can The Police not book such cheaters/ Breachers of Trust U/S 420/ 406 of IPC ? Moving a Consumer Forum, already over flooded with such complaints, is tedious and time consuming. May be ministry of consumer have rederessal and come to rescue of hapless consumer. Should there be no deterrent penalty on cheaters

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