Fraudulent Booking with Yatra.com

Signed 3/3000
Online Signatures: 3
Screenshot_20181229-130823_31122018105654.png
To
DM
Hi Consumer Complaint Centre,

I am writing about the Bus Booking from Manali to Delhi, for traveling on December 29th, 2018. The same booking was confirmed under booking Reference number - 3010897343402, and Bus PNR - 7808181979135 dated October 30th, 2018, two months prior to traveling. I had confirmation on same and called to Bus Operator for confirmation, it was confirmed by Bus Operator.
When I called the operator on the day of travel after getting a message from Yatra at 12 PM, per them no booking was made or approached by Yatra. Now, when I again contacted Yatra Bus customer care per them booking was already cancelled due to the internal technical error.

Here, I requested them to take care of next booking for us as it was the day of return to Delhi, also, it is still showing active booking at my panel, on email and message from Yatra.com.

They have been keeping the pressure of taking the refund and keep myself suffering in Manali. Even after multiple attempts to get new ticket available, having all fund is with them by paying additional fund they were stuck with a refund only and no ticket confirmation.

Here are a few questions;
1. If the booking was canceled with any technical error prior to the travel date, why I was not informed earlier so that I could make my next reservation?
2. How come bus ticket was canceled on the day of travel with a 100% refund? Where it was under 100% non-refundable?
3. Why Yatra is not able to honour for the ticket issued by them?

Grievance;
We had last minute cancellation information which is confirmed after I call to yatra just before 4 hours of travel. It creates a lot of mess due to this me along my family goes in a headache and mental trauma.

I need a refund for all my travel arrangements along the cost for the suffering of my family due to this cancellation which will be a minimum worth of one Lakh Rupee of account credit.

Regards,
Ashok Kumar

Related Petitions

    • HOME BUYER-UNSECURED CREDITORS-CHEATED BY CROCS SECURED CREDITORS-INSOLVENCY-BANKRUPTCY-LIQUDATION

      I, RETIRED DEFENCE PENSIONER AND SENIOR CITIZEN, WISH TO BRING TO LOCAL CIRCLES/GOVT STATE/CENTRAL ABOUT THE PLIGHT OF HOME BUYERS UNISHIRE ELAN, THANNISANDRA, BENGALURU-WE BOOKED 3 FLATS IN 2015 A...

      By Arcot Venkata Ramani
      /
    • Dealing with Innovative cheating methods

      How to deal with this kind of innovative cheatings ? Hi all Recently I experienced a very innovative way of cheating by AJIO.COM such that it can put Chinese to shame in cheating ideas ,

      By Sangeetha Raj
      /
    • Stop unfair Ecom practices by Ajio

      Ecom site Ajio has started cheating people and uses corona as excuse for all manupulations ,They Are more than eager to deliver orders very very fast but 1—they send items defective,wit...

      By Sangeetha Raj
      /
    • Flat owner deducted money without any logic when I vacated flat

      I was living in rented flat in Golden Grand Apartment for almost one year when I vacated flat then owner (Mr. Jagadish) deducted Rs. 25,000 even no damages was done by me.

      By SANJAY KUMAR
      /
    • Amazonin Cheats

      I purcahsed an Mi 10 Mobile. The company refused to help me provide details of a shop which markets their gorilla screen protevction glass. They never responded to such quieries. Then I ...

      By Mysore Ranganath
      /
    • Nestaway not refunding the security deposit

      I have moved out of my Bangalore rental house taken from Nestaway on May30th. They have not refunded the security deposit of Rs.80,000 after 2 months. They informed after lot of follow-up that they...

      By ARUN JOHN
      /
    • Flipkart Careless

      I placed an order with Flipkart for supply of Stainless Coffee Percolator KIING KIINGM 247 paying Rs.1400. But, on 3 July 2020, they supplied another brand of hindalium make which may cost around R...

      By SURINDRA TV
      /
    • Fake website bookmytab.com

      On 14 July 2020 I noticed an ad of bookmytab.com wherein most of the calling tablet models were displayed along with price. I placed order for Wizpad N20 10.1" display, 4G LTE, 4GB/128GB paying Rs....

      By SURINDRA TV
      /
    • Zoom car india refund

      Date of booking:1-6-2020 and 3-6-2020, Amount:1499/- and 4230/-, Problme details : consumer have booked a car in Zoomcar at twice on 1-6-2020 and 3-6-2020, and he paid amount Rs1499/- and 4230/- fo...

      By Venkat Ramana Mankena
      /
    • My money not credit in my bank account from Google Pay

      গুগল পে থেকে মোবাইল রিচার্জ করেছিলাম। অ্যাকাউন্ট থেকে টাকা কেটে নেয়, কিন্তু রিচার্জ সফল হয়নি। তারপর Consumer help line অভিযোগ করি তার ডকেট নং হল - 210438. 10/07/2020 তারিখে কিন্তু এখন পর্যন্ত টাক...

      By Nureman Sk
      /
    • TouchLCDHouse.com cheating consumers

      TouchLCDhouse.com is the website listed atop in google search when we need a mobile touch screen replacement. I have placed an order amounting to Rs.3208/- on 01-Jul-2020 and waited for shipment co...

      By Arun N T
      /
Share
Enter your email & mobile number and we will send you the instructions

Note - The email can sometime gets delivered to the spam folder, so the instruction will be send to your mobile as well

Please select a Circle that you want people to invite to.
Invite to
(Maximum 500 email ids allowed.)