fraud on false promise while purchasing a product.

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To
ITC limited (prestige division)
I have purchased a slow speed juicer of prestige make from a local dealer two months ago. This dealer had promised while purchasing this product that if the purchase value is more than 7000/- I am eligible for 500/- discount coupon which will be sent directly from the company (ITC Limited). Having waited for some two weeks I again contacted the dealer about the gift coupon promised by him giving the bill details. He said that because of no contact number the delay occurred and so asked for my mobile number and promised that I will receive the coupon in a weeks time. Waited for a week but no response. So I mailed about the issue to the customer care of the company for which I got a reply saying that I am out of station will look into it in 5 days. Waited but no response. So I mailed one more mail to the consumer grievances cell for which I got a reply saying that my mailed has been forwarded to the concerned department and will get it settled soon. Waited till date no response. So many reputed companies are making false promise to make fool of the consumers thinking that no consumer can take action against them. I am posting this issue as a consumer to get the valuable advise of the members of this circle and the guidance to go about the issue. Are we really handicapped against these cheating corporate.
This seems to be a standard foul play. I was duped by Apollo Tyres. I was promised vouchers that never came. After over an year of follow up, Apollo asked me to check with dealer and dealer said get it from Apollo.
I think it is plain and simple - make false statement and sell. Once sold, let the customer figure out. Of course Court is not an option.
There is no way out - Government protects businesses because they collect taxes and most of people in Government are liars themselves.
Small and crowd cheating are safest way to make money without consequences. Cheat in hundreds and thousands in the mantra.
Everyone should put a part of their earning for the "Thugs of Hindostan". This way you will feel less cheated and will be good for your health. Choice is trying to do something and see more filth or living with cheating and taking them as a truth of life. more  
Nov 14

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