Cheating by make my trip

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District Judge
I have booked an online family trip through Make My Trip for corbett and nainital this week , I was assured a good stay with the words Sir, You will be happy but to my dismay it was only a promise made but Make my trip sales executive .
It's a worst trip I ever been, despite facing challenges at Corbett, I was quite optimistic that Nanital hotel would be good, to my dismay Hotel Monal Inn Provided by them is an under construction property, it becomes very embarrassing for me and my family, while speaking with hotel number provided by them, they put us an guest house type property Himalayan which is just a guest house, No one from Make my trip bothered , I tried calling them again & again , mails also ..Am planning to log my complaint under CPA Sec 2(1)g

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