Amzon cheating policy

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Online Signatures: 3
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During the great Indian festive sale, I have placed 3 different orders of gold coins. During each order confirmation page, I was told that I will receive a cashback of 1199.10 and the same is confirmed by the Amazon representative (1199.10 * 3 = 3597.30). Before and after placing the order also i got similar conformation. As I have not received any cashback, i have contacted support for multiple times and they were told i have to wait for 3 days after shipping the order. When i contacted 4th day after shipping the order, they were telling that i am only eligible for combined cashback for only 1000 and the cashback not credited to my account. And finally i got a message stating they cant help me with this is.

Order numbers for the same are: 403-3524609-1597163, 403-0283319-0801173, 403-0942864-4077952

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