₹10000 is not refunded by Paytm 140 day . My transfer of ₹10000 was failed on3 aug

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amount of ₹10000 failed when transfer by Paytm know is not refunding my amount I had made transfer on 3 aug 140today before but they are say amount is refunded but I didn't get amount so in same regards I also talk to consumer online court so they say to go illegal my physical court but I am not having amount for advocate so please help so I can get amount back

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