Union Bank of India

Staff has been kind enough to help in depositing and withdrawal process after demonitising. Could get cash whenever needed unlike private banks which ran out of cash.

I am having my account in Brahmputra Complex, Noida. Entry is not permitted even to meet the manager, though I am senior citizen (75 yrs). Unable to draw any cash. Have visited the bank thrice, but security staff is asking to stand in a long queue. No arrangements for senior citizen to sit down. Atrocious service both at the bank and the ATM. Would like to close my A/C with them.

Kind and curtious. Very slow in processing. Some officials have unfriendly attitude towards customers. Has good number of branches but not interested in good functioning.

Rating is depends on personal experience. My view is that staff is working according to their wish as it is a Government Bank does not provide co-operation to consumers and talk very roughly.