Service depends upon the Manager and staff of that branch. In some branches you will get very good service, whereas in other branches poor service. The attitude towards the customer has to be changed. For that the Bank has to create some customer oriented guidelines.
i wanted to switch loan from HDFC to SBI. on 1st Oct they SMSed that they have sent my loan application. now one SBI person is asking " how to visit your house...which way it is, how far from there" Another person called up from Kilpauk that "you have to show the original document, no no no noh, you have to come here, yes yes you can send a person with those document"
In spite of complaining number of times including to its various senior officers about providing clear and transparent Statement of Accounts of FDRs since 2013, they are not taking any action. There are lot of discrepancies in statements of A/c and many more irregularities in keeping the Accounts.
3.00 / 53 Reviews
Prempuri, Muzaffarnagar, Uttar Pradesh 251002, India
In Bihar Sharif, there are 4 SBI branches. In none of them, GREEN CHANNEL works properly. Most of the days it remains fail. Even the day it works, you need to swipe twice or thrice or wait for luck. In the three banks, each have two Green Channel machine but they say only one may work, other is permanently non-functioning. And on that one you have to attempt your luck. Out of 20 to 25 tries, I've got only one day when it was working without any problem.