Reg SBI, Manipal Branch My son while studying in Manipal had opened a savings account there. It's almost 7 years since he left that place and went abroad while the account remained dormant. In spite of sending written requests by my son, SBI, Manipal has not acted upon to close the said account and send closure proceeds to the requested bank account in Bengaluru (all details such as address proof, ID proof, cancelled cheque etc., were sent). SBI expects that the person from Bengaluru has to visit the branch in Manipal in person to close and claim meager amount left in the account. The issue is lingering for past 4 months!
SBI Thousandlights: From attendee to cashier to accountant and chief manager, all helpful and courteous. Best in class among not only Public Sector but also Private Banks.
------- Edited on 2017-01-21 -------
Canara Bank Nungambakkam. 40 years IG glorious association with them, proved always willing to help. But from day one of demonetization and after new staff arrived it is a dismal service. Long waits and poor back up from corporate and regional HO, ancient software, lack of team work and 10 day delays in cheque clearing. One or two good officers, especially in loan section compensate for all the bad.
i wanted to switch loan from HDFC to SBI. on 1st Oct they SMSed that they have sent my loan application. now one SBI person is asking " how to visit your house...which way it is, how far from there" Another person called up from Kilpauk that "you have to show the original document, no no no noh, you have to come here, yes yes you can send a person with those document"
In spite of complaining number of times including to its various senior officers about providing clear and transparent Statement of Accounts of FDRs since 2013, they are not taking any action. There are lot of discrepancies in statements of A/c and many more irregularities in keeping the Accounts.
3.00 / 53 Reviews
Prempuri, Muzaffarnagar, Uttar Pradesh 251002, India
In Bihar Sharif, there are 4 SBI branches. In none of them, GREEN CHANNEL works properly. Most of the days it remains fail. Even the day it works, you need to swipe twice or thrice or wait for luck. In the three banks, each have two Green Channel machine but they say only one may work, other is permanently non-functioning. And on that one you have to attempt your luck. Out of 20 to 25 tries, I've got only one day when it was working without any problem.
Very poor service and regard for customer. Even money in account in not safe. A forged cheque was encashed from my 80 year old mothers account and inspite of repeated efforts the Bank refused to act and reimburse her money ! And she has been a customer for nearly 30 years with the Bank.
1.00 / 51 Reviews
12th Main Road,12th Main Rd, HAL 2nd Stage, Indiranagar, Bengaluru, Karnataka, Indien