State Bank Of India is one of the leading Bank in India.I have an account in Mulund East,Gavanpada branch.In this branch overall service is good.SBI services on Online platform are very good. Feel Home loan process must be made more easy & customer oriented.Bank should help account holders in locating the home of their choice & arrange for hassel free home loan.Current paper work need to be reduced drastically when customer already has relationship of 2 or more years minimum.
In SBI, I can see that the people talk to people most of the time and not the machines like other banks do. They respect local culture and languages. They speak In local language and promote it in all the status in India. SBI more process oriented and there will be some delay in getting our works done. I can rate 5* if they improve this.
i wanted to switch loan from HDFC to SBI. on 1st Oct they SMSed that they have sent my loan application. now one SBI person is asking " how to visit your house...which way it is, how far from there" Another person called up from Kilpauk that "you have to show the original document, no no no noh, you have to come here, yes yes you can send a person with those document"
In spite of complaining number of times including to its various senior officers about providing clear and transparent Statement of Accounts of FDRs since 2013, they are not taking any action. There are lot of discrepancies in statements of A/c and many more irregularities in keeping the Accounts.
3.00 / 53 Reviews
Prempuri, Muzaffarnagar, Uttar Pradesh 251002, India
In Bihar Sharif, there are 4 SBI branches. In none of them, GREEN CHANNEL works properly. Most of the days it remains fail. Even the day it works, you need to swipe twice or thrice or wait for luck. In the three banks, each have two Green Channel machine but they say only one may work, other is permanently non-functioning. And on that one you have to attempt your luck. Out of 20 to 25 tries, I've got only one day when it was working without any problem.
Very poor service and regard for customer. Even money in account in not safe. A forged cheque was encashed from my 80 year old mothers account and inspite of repeated efforts the Bank refused to act and reimburse her money ! And she has been a customer for nearly 30 years with the Bank.
1.00 / 51 Reviews
12th Main Road,12th Main Rd, HAL 2nd Stage, Indiranagar, Bengaluru, Karnataka, Indien