My India Shopping https://s3-ap-southeast-1.amazonaws.com/localcircles-s/img/localcircles_b_logo.jpg 0 000
The company has an online shopping site. As per information available on their website, the " MY INDIA SHOPPING formerly known as REAL CINEMAS based in Kerala, India was established in 2009 with a motive of serving Indian community all over the world. Since its establishment in 2009, MY INDIA SHOPPING has grown as one of the top online shopping Portal in India with close to 1, 00,000 + unique visitors monthly.
At MY INDIA SHOPPING we help you keep in touch with Indian culture, entertainment and experience complete Indian shopping online. We are currently serving customers from around 100 + countries and we are proud to say that we stand apart from all others in the market due to the services that we provide to our customers.
We have a team of professionals working round the clock for our customers. We believe in quality of services which is visible in all aspects of our business. We communicate well with all our customers and we are here for all their needs. We provide the most easiest and convenient shopping experience online, come be part of us and explore the world of Indian shopping through us"
- MY INDIA SHOPPING (REAL CINEMAS) TC 4/2 (4), VAYALIKADA JUNCTION, KOWDIAR P
A complaint stated that the consumer placed an order for 3 DVDs on 7th March 2016 for Rs. 659/-. He did not receive the material till 27th March 2016. Despite mailing the issue to the company on 13,16,24 and 26 March 2016, no response was given to the complainant. Visit to public domains indicates lot of complaint of similar nature. The site stipulates response time as 1 to 8 hrs., However the feedback from several complaint is that no response from the company. A feedback taken from a site dtd. 19th May 2016 is quoted below:
"We order 21 dvds in feb 2016. and we received only 10 dvds. we paid for all dvds, now they are not replying back by email and also by phone. we want our money back or rest of dvds. We tried to contact them so many times by phone and tried to contact by email, but no one gave reply. We are trying to reach them since Feburary, but nobody reached us yet. There is lack of communication with this people and not a good customer serivce at all. We need either our money back or they can send us rest of the dvds. " Since the amount involved is small, the consumer stops contacting the company after getting tired. This suggest to be careful while dealing with this site.