Agree with comments of Giri Iyer. However, the Upper Class waiting room is locked most of the time, on the grounds that it tends to be used by others not entitled to this facility. To prevent misuse, this waiting room should be kept open at least 30 minute prior to arrival of major trains. Suggest a responsible staff be posted at the entrance to check entitlement of passengers using the facility.
Also, the toilets in the waiting room need better maintenance.The taps do not work and the toilers emit a foul smell, which permeates into the main waiting room hall.
R Srinivasan