Innovative Retail Concepts Private Limited
Innovative Retail Concepts Private Limited in an online shopping site popularly known as bigbasket.com As per information available on their website:
"bigbasket.com (Innovative Retail Concepts Private Limited) is India’s largest online food and grocery store. With over 18,000 products and over a 1000 brands in our catalogue you will find everything you are looking for. Right from fresh Fruits and Vegetables, Rice and Dals, Spices and Seasonings to Packaged products, Beverages, Personal care products, Meats – we have it all.
Choose from a wide range of options in every category, exclusively handpicked to help you find the best quality available at the lowest prices. Select a time slot for delivery and your order will be delivered right to your doorstep, anywhere in Bangalore, Hyderabad, Mumbai, Pune, Chennai, Delhi, Noida, Mysore, Coimbatore, Vijayawada-Guntur, Kolkata, Ahmedabad-Gandhinagar, Lucknow-Kanpur, Gurgaon, Vadodara, Visakhapatnam, Surat, Nagpur, Patna, Indore and Chandigarh Tricity You can pay online using your debit / credit card or by cash / sodexo on delivery.
We guarantee on time delivery, and the best quality!"
- No. 7, Service Road, Off 100 Feet Road Indiranagar Landmark: Above HDFC Ban
The company seems to be adhering to the delivery schedule as committed. They promise to deliver the items within some time frame and most of the complaint available on public domain indicates their failing in making the deliveries. Such delays are even as 3-4 times for a single order. If any consumer wants to cancel the order, refund is not provided but only credit the consumer wallet only. Sometime the company in lieu of its failure in delivery commitments, provides some waivers. One of the public domain indicates receiving of 237 complaints with just resolution of 11 complaints only. The consumer need to be careful while shopping