I am a customer of ICICI since its inception in Mangalore several years back. Wonderful services provided in branch level. Unfortunately, the Main Office in Mangalore is situated at a very wrong place. No parking place even at odd times. Branch at Bendor is very with cooperative staff members. I wish the branches are provided with at least one land line for easy access to staff.
I appreciate the efforts of ICICI Bank, Basaveshwar Nagar branch (Bengaluru) in providing the service to public/ customers in exchange of demonetized notes and withdrawal of money. They have taken extra care of Senior citizens by providing a separate queue when we see in the news the hardship faced by seniors including death in some cases due to fatigue and exhaustion.