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State Bank of India

Catering of food in Railways

they operated one Subidha express on 16th Oct, which was totally mismanaged.
Platform to board was fixed only 20 min before the departure time.
there was hardly any pantry car facility though they were overflowing with their inventory of food cereals.
bathrooms were not fitted with soap bottle.
we were not served food on the first night. only 2*300 ml of water was served. it was also not told no more would be given.
there was no wi-fi to connect irctc. Call center nos were not displayed.
before Vijaywada station the train was stalled IR and 5 trains were given go ahead. in the rest of the way Subidha Express was screaming for clearence....the train was late by 3-15hrs at Santragachi. IRCTC provides cab at Howrah station, but they do not provide cab at their satellite station, 7 km away by road.
irctc has charged Rs 2000 extra and the had earned extra out of our cancellations in other trains.
now they should refund us the extra amount for the Asubidha they had created providing all BER bogies in Subidha express.

Bangalore. Delhi SUPERFAST express Train no. 12627 / 8
PNR no. 4739966770 SBC to NDLS on 29/6/2016

The New India Assurance Co. Ltd.

India Meteorological Department (IMD)

After Mr.Suresh Prabhu took over the reigns, the state of Indian railway platform has become fantastic. Earlier we used to see/get dirty things(and even dirty smell of toilet(i.e., urine smell)) on the platforms/walkovers. Now, there are cleaners standing alert in these areas and maintaining it pretty clean. I observed this especially in Bangalore and Mantralaya railway stations. Also there are many services like 'destination station alert' and dedicated telephone numbers for different services etc.,

Kudos to Mr. Suresh Prabhu and his team for the great work which was not observed for many years earlier. This is the best example to highlight that 'IF ONE WANTS TO DO THE WORK/SERVICE, HE/SHE CAN DO IT AT ANY COST IRRESPECTIVE OF THE SIZE OF THE ORGANIZATION'.

United India Insurance Co. Ltd.

South Indian Bank

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