Yakult the probiotic drink - Beware

Friends,

the matter below was raised in the Residents of Noida circle by Sh I.J. Jain. I am sharing this here so Consumer Affairs, Food Distribution and FSSAI can be roped into the whole issue to ensure our kids aren't drinking contaminated/fake yakult (so called) and we are paying full price for it.

Refilling of Yakult Bottles
I have seen the Yakult bottles are being filled up at the backside of Om Diary in Sector 34. I am not sure whether they have the franchise of Yakult or not but the bulk production is going on there. A man sitting with empty bottles of Yakult and dropping something with a pipet in each bottle for sealing it. There is no sealing plant there but the bottles are sealed and sold.

Upon follow up by several eminent members in circle, Yakult has responded with a standard response:


Good afternoon,

This mail is in line to the reply for your concern regarding the ‘ Refilling of Yakult Bottle..." in [Residents of Noida] posted in Localcircles.

We would like to inform you of the fact that we do not have any franchise operation or any packing division outsourced.

We have only one State of Art plant located at Food Park, HSIIDC Rai Industrial Area, Sonepat, Haryana. We are a quality conscious company and we even invite factory visits to make consumers aware of the quality Standards being followed.

For your query on the incident wherein you witnessed some activity , there was no clue that we could find after visiting the place.
In case any further evidence or query which you find please do further inform us on feedback@yakult.co.in or call on our customer care number -011 - 40626299.

We would also keep an eye on any such incident happening in and around the city or circles to assure you of the quality product which we stand for.


Thanks and Regards,
Amitabh

I have personally followed up with Yakult team and I fail to understand the way the entire management of Yakult is dealing with this sensitive news. As a company they should either come back to us with solution or we should reconsider consuming their product. Monopoly in market does not means that the company would expect users to head hunt the fault findings outside the production units. This e mail from Amitabh seems like an e mail template or standard reply from their management.

I cant risk to consume a fake Yakult unless the company comes up with some suggestions on this topic.
Thanks
Sumit more  

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How many such practices are going on? more  
Better consume Progurt 5mg manufactured by British Pharma Bangaluru. It has both pre biotic and probiotoc bacteria. Yakult has only 15 days of shelf life. more  
This news is really disgusting. In our present world, we may not be able to rule out the presence of unscrupulous elements out to make fast bucks. But a reputed company like Yakult must have reacted in a much more responsible way. They must have atleast convinced the complainant of some tangible action from their side. In the reported reply mail by Yakult, any explicit mention of their visit to the site near Om Dairy has not been made. Certainly Yakult owe an explanation.
A formal complaint can be lodged with 'Complaint Cell, Department of Consumer Affairs (Govt. of India), Krishi Bhavan, New Delhi-1, copy to the Food Safety Commissioner, U.P. at Lucknow and The CEO, FSSAI, FDA Bhavan, Kotla Road, New Delhi, as well as to the District Police Chief at NOIDA. more  
Shared this in my FB thanks to inform.. more  
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