Worst services of Karbonn mobile phone
Mahesh Gosavi more
I bought a Karbonn cellphone, in the last part of January 2015 and it started trouble , mlike vibrating screen and making calls with out our knowledge. Checking their service centers near around, Kochin, all the phone numbers are wrong and I walked in each cell phone sellers to gather about their service centers. It took me 4 days to locate one in Kochin, 40 Km from here. By the time, 7 days passed and their guarantee period . Finally on 4th February I handed over the phone to them,Job sheet no. KJSPKR032215K434. They gave me to check back after 2 weeks. Since " SMART TECHOLOGIES" the Service people do not have the practice of answering their phone, I have to travel all the way, spending more than Rs 150/ , Bus + food,I did it more than 10 times in the last 6 months,with out any success. This service people say, they are not getting any spares from Karbonn. Finally, the owner of this service center talked to the Karbonn people and listed the phone, Damaged on Arrival to get a replacement.
Since it was purchased through SNAPDEAL. com, their policy did not permit to replace the product after 7 days. So till today, I have no phone.The money is with Karnonn and the phone is wuith the Service Center.
But I am happy to save 645 employees of a company from this Snapdeal while they were about to order KARBONN phone for ONAM. AND I REQUEST EVERYONE to keep away from "SLAP ON THE FACE.com and from Karbonn for your life and any occation you get.
P G D Nair more