Working of the online community - Connected Consumers
It is not a platform for resolution of individual grievances, however, other members in the community who have experience with such grievances can guide you or share their experiences with you.
Every quarter 4 subjects are taken up for consultation. Also, based on your posts, senior leadership of the Department of Consumer Affairs is briefed on repeating issues as well as developing issues related to consumers.
If you have additional inputs on how can we make the platform even more effective, do share with us. more