withdrawing EFP from inoperative account

Hi, i was working in a company in india and moved to US. the company in india didn't give me a proper relieving letter and blocked my EPF. my account became inoperative and when i try to contact the "inoperative EPF account helpdesk", they responded back (shown below) which doesn't make much sense to me. Does anyone has experience or know how to get my EPF money? i emailed them many times, but no response.

"HELPDESK
From the information provided, your case is transferred to concerned field office. You will be contacted shortly."

"HELPDESK
The said establishment is covered on 01/07/2015, Hence there are no details are there of your date of joining to date of leaving. For any further information kindly mail on sro.bms@epfindia.gov.in" more  

Dear Sir, Each month employer takes the EPF part, out of your salary and along with their contribution, deposit it into your EPF account with the EPFO organisation. Once they deposit it with EPF office, then it’s just your money and no one else’s. Your employer can not control it. However note, that your employer’s signatures are required on the EPF withdrawal form, to certify that you are not employed with them anymore and now you can withdraw the EPF. If you are unemployed, you will have to make an affidavit that proves that you are unemployed. Make Affidavit and get it printed on a Rs. 100 stamp paper with a notary or any gazetted officer signature on it. This is required because you need to be unemployed if you want to withdraw your EPF . If you are employed, you can transfer your EPF to your new employer. Here are 3 steps you need to do to successfully withdraw your EPF without previous employer signatures. Step 1 First download and fill up Form 19 (for EPF withdrawal) and Form 10C (for EPS Withdrawal) Step 2 Get it attested by any one of the following Manager of a bank (PSU preferred) or By any gazetted officer or Magistrate / Post / Sub Post Master / Notary Step 3 Write down a letter addressing the regional PF commissioner, stating the reason why you have to get it attested and how you are facing issues with your employer. In case you have any proof of unsupportive behaviour from your employer, better attach it. (This step is optional, and not mandatory) Send these forms to your regional EPF office and wait for next few months for some kind of action. Thanka Ashok B more  
I have the same situation and but I know my employer is not closed but not getting any response from them nor any response from PF office. I just got only 1st response which Mr. Suresh Avula received. kindly suggest what to do in this case if any body knows..... more  
From second statement from Helpdesk, it looks like your former company is shut down. Pls confirm the same and follow up with EPFO to withdraw whatever money has been deposited without employer consent. more  
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