why online site does not promote open delivery

As per my recent experience with flipkart I ordered puma sandal worth Rs 2400 n when I opened the packet after paying the courier person, it contained used women sandals. I was asked to contact the customer service. When the personable to pickup the product, he denied to return it and I was not refunded. This is still under discussion as I have not yet received my money nor have got the replacement for the same. This is really disheartening more  

View all 48 comments Below 48 comments
It appears to be easy to buy online but this major hazard of supply of a product not matching with the one displayed in the web site is a common complaint. It is better to avoid online buying. Even if the vendor accepts to refund or replace the product the process of follow up to get this done is much more tiresome than buying the product by proper selection at the showrooms. more  
This is indeed UNEXPECTED from the country's online seller no. 2. So far Flip cart or Amazon have not cheated any one. Mr. Khurana should continue to pursue the matter at all levels. more  
On line sellers are cheating the people.I purchased 2NOs LED BULBS OF 9-W OF EVEREADY through SNAPDEAL with 24-mon guarantee. But within 2-m0nths, one bulb fused. Snapdeal asked to contact Eveready ,without giving any details of contact person/address,asked to find out from EVEREADY SITE. Eveready also asked me to send to Eveready industry without giving address to which the bulb is to be sent.No response to my 2-e-mails.Govt; should regulate e-com cos. more  
It is better to avoid purchases through online shopping. Instead of keeping their good image, several instances have come relating to cheating. more  
in recent times, ONLINE SELLERS are increased in Indian market,
there are different refund policies to different sellers,
1 just like a TRAI, INsurance regulatory authority, for all online services there should be controlling authority/ directive authority AS THE SELLERS JURISDICTION AND BUYERS JURISDICTION IS IN DIFFERENT PARTS OF INIDA, if any body wants to complain or to seek legal redressal it is very difficult for buyer
2 consumers are not physically checking the items, as such at least 30 days NO QUESTIONS ASKED refund policy should be implemented to all services,
3.free exchange should be arranged at sellers cost, with in 7 days of refund request.
4.sellers should arrange with logistic agencies for open delivery/ cash on payment like system.
5. for branded items tool free number with free installation and check should be arranged.o
6 There should be an agency who can provide comparative reliable retail rate of a product on different ONLINE SELLERS PORTALS,
7. THERE SHOULD NOT BE HIDDEN COSTS AND CONSUMER SHOULD GET WHOLE PRODUCT/ NOT A PART OF A PRODUCT more  
Post a Comment

Related Posts

    • INDIRECT LOOTING DUE TO PARKING AND OTHER CHARGES.

      We " feel " that we buy at cheaper rates at the Malls everywhere. However, they are looting us by means of parking charges and dearness / increased cost of food, clothing, apparels, house hold dome...

      By SHRIKANT SATHE
      /
    • Parking charges in malls

      Today I went for shopping in Phoenix mall. They calculate the charge for parking from the time of entry into the premises to the time we reach the exit gate, irrespective of the fact that it t...

      By Lakshmi Sundararajan
      /
    • ATM TROUBLES

      Many of the ATMs particlularly of Government owned banks such as SBI and KVB are faulty and problematic. The various problems encountered are as follows; - 7 out of 10 ATMs cannot dispense cas...

      By VIJAYKUMAR N
      /
    • Chinese made products rampant

      https://www.localcirc...

      By Naina Mittal
      /
    • District Consumer Forum

      In TOI 27 Oct 20 (page 5 mid way) there is a report announcing the introduction of ON LINE DISTRICT CONSUMER FOUM - www.edaakhil.nic.in. so...

      By Dilip Modi
      /
    • IPL ads

      I dont know who all is making money but the IPL ads are a disaster. Thumsup/Coke, Pan Masala, Condoms, Gambling and the list continues on and on. Why is the Consumer Affairs Ministry be...

      By Sneha Goyal
      /
    • Tussle for BIS

      It appears that the new Consumer Affairs Minister is trying to move BIS away from Consumer Ministry into Commerce Ministry. BIS is an inefficient lethargic and slow to act system and com...

      By Amit Mishra
      /
    • Ridiculous move by this consumer affairs dept and ppl paying

      Onion prices are 72 and it is ridiculous that the consumer affairs dept took onions out of the essential commodities act. Arent certain people benefitting from this clearly? LocalCircle...

      By Bharat Lal
      /
    • Interest waiver on Interest cost puzzling

      The Govt has announced that interest on interest will be credited to the accounts who have paid EMI regularly . If somebody has paid their EMI regularly and on time why would there be a...

      By Amit Mishra
      /
    • Approval system needed for every advertisement

      Consumer Affairs should create a as system where every television print or digital ad by a brand is approved by an ad regulatory body. They must have a benchmark that they must act within 3 busines...

      By Shikha Jain
      /
    • Paytm-BE CAREFUL, BEWARE before you trust this................

      Request do not rust Paytm. Not only is it dependent on and controlled by Chinese interests, it also destroys trust. If you need proof, ask me and will be happy to support allegations.

      By M M Saraff
      /
Share
Enter your email & mobile number and we will send you the instructions

Note - The email can sometime gets delivered to the spam folder, so the instruction will be send to your mobile as well

Please select a Circle that you want people to invite to.
Invite to
(Maximum 500 email ids allowed.)