We need an ombudsman for Telcos too....

The Telcos (Telecom companies) are unitedly opposing TRAI's proposal to set up an ombudsman. The TELCOs contend that the existing mechanism for redressal of consumer grievances is adequate but I differ based on my own bad experience of last few months. I strongly urge our circle members to take a tough, united stand and urge TRAI to set up an ombudsman to intervene in consumer complaints. more  

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Agreed. There has to be an ombudsman for each and every area of service for the benefit of customers. Ombudsman acts as an interim step before going in for litigation. This can help reduce burden on judiciary. more  
sir, i agree with your propasal of appointing a ombudsman . pl. ensure the transparancey. otherwise the total exercise is of no meaning. On Saturday, September 17, 2016 12:04 PM, Swamy Swarna wrote: more  
I agree. it is high time to have OMBUDSMAN for the purpose more  
Consumers can sigh a bit of relief only after the appointment of OMBUDSMAN only.. more  
It is required. more  
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