Warranty Process Experiences

I don't know if its just me or others have also faced this. I have literally struggled with the warranty process and rules of most gadget and appliance companies.

We have had issues with laptop, mobile as well as a television where the companies have refused to solve the real issue though product is under warranty.

Can we discuss all issues people face in regards to warranty processing and may be even the government can outline how its supposed to work. more  

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Since last few years the sales outlet is not giving service, but the company will provide service. It is moral obligation of the seller to provide the contact number of the service outlet. Please follow the steps as directed by the seller/ more  
Sir,before buying a product if it require after sales services than if possible visit the service centre or try to gather information of after sales services from the market and. Company who have excellent record go for those only it may be expensive but you are safe.I have micromax mobile the product is good but third grade after sales services more  
It depends on the manufacturer from whom you buy the product. I had no problem with free replacement or repair of my laptops purchased from IBM or Lenevo. Normally, products of reputed companies do not breakdown during the warranty period. Such breakdowns are exceptions. The manufacturer is liable to provide spares for repairs at a price for specified period. I have got a old machine taken back at depreciated price as Whirlpool was not able to supply spares for the machine. They supplied me a new machine on payment of differential price. The new machine again was supplied with two years warranty. more  
I would like to share this information with members; I was not aware of it. Last week we bought a TV set and it was installed yesterday. The TV carries a one-year warranty. However............and this was new to me.............you can buy extended warranty for another one, two, three or four years. Under this warranty "all services including replacement parts" would be covered free of any charge. more  
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