Vistara learn some customer service

A 12 year old school boy came to board with a ticket at Bangalore airport to go to his parents. Instead of taking him you demand he pay your 2499 unaccompanied minor fee and you won’t let him board till then. What happened to empathy. You literally forced a child to pay. Children carry a ticket not this much money nor a credit card. You could have easily waited to collect the amount at his pick up location. But your staff chose his harassment. more  

via_LocalCircles_F6DBA21F-9EC8-4F57-9476-D19D5CADCCA8___20230222013714___.jpeg
View all 7 comments Below 7 comments
This is truly unfortunate. Stupid incidences are common in aviation sector in recent times. Is the regulatory authority closing eyes not to intervene? The concerned could raise the issue while booking the ticket or could inform in advance instead of putting the small kid in trouble. Now a days people are truly getting ruthless for no reasons. more  
Horrible by the staff. No training. And just because a minor is unattended at 12 years. We can ask some one to show he is accompanying him more  
Very disappointed to learn about it. This is a very unfortunate incident and do not expect from any Airline. more  
Why did they not say this when the ticket was booked? Shameful behaviour. more  
They have to buy electoral bonds, how will the money come. XD,XBI,XT n etc dont show any sympathy. more  
Post a Comment

Related Posts

    • Customer Compensation for Internet downtime

      As a broadband/optic fiber internet service subscriber, are you facing network issues ? I've been facing internet black out periods due to service provider issues. Though they resolve it in a ...

      By Prajith PS
      /
    • Why electric scooters cost 4x in India

      In China these electric scooters cost as little as $300 that would be equivalent to approximately 25000, whereas in India it starts from 1lakh; what's the reason?

      By Reeta Kumar
      /
    • Pathetic Tata Cliq

      Has anyone returned items on Tata cliq? I returned some items for a size mismatch and they decide they won't refund it for a 'quality issue'. No more details. I have shopped on myjio, Amazon, Myntr...

      By Ashima Gupta
      /
    • Hybrid cars

      Currently, GST (28%) + Cess (15%) on hybrid cars is 43%. Nitin Gadkari Transport Ministwr has urged to slash the GST to 12%, leading to GST (12%) + Cess (15%) =27%. So hybrid...

      By Rajesh Suri
      /
    • Cash only??

      Recently, one of my colleagues had to be hospitalised and thereafter undergo physiotherapy in a center. The physiotherapy center was insisting on cash payment for amount which was ruuming into thou...

      By Padmanabhan G
      /
    • Airlines cheating Neta/Babu sleeping

      New Fraud by some Airlines 1- You Booked Flight 3 months before travel day at Lowest Price of Rs 4300. 2- After that, Airlines will cancel your Flight just few days before yo...

      By Sneha Goyal
      /
    • CONSUMER BEHAVIOUR SURVEY

      Hey Everyone, I am seeking your opinion for consumers behaviour in using e grocery stores or online stores in tier 1 cities or other cities too, do consumers prefer comparing prices , ETAs , refund...

      By Harman Sodhi
      /
    • Consumer Ministry is in slumber

      This has ought to be the worst performing ministry of India. For 4 years since mar 2020 patanjali has been misleading consumers in India and this ministry can’t do a thing. See this ad. Can l...

      By Dipali Yadav
      /
    • Apollo Pharmacy cannot be trusted

      My mother in law went to Apollo pharmacy to buy diabetes medicines and people over counter were selling these powder to all the diabetic patients saying diabetes will get cured with this powder and...

      By Lakshmi Sitaraman
      /
    • Govt just announces no follow through

      These days repairing electric goods cost almost the same as buying a new one. Ceiling Fans stopped working. Electrician checked it & changed capacitor. Still not working. ...

      By Radha Puri
      /
    • 5-day working week for banks

      while digitisation has considerably reduced the visit to banks,one can still see a lot of visitors to the bank,especially the senior citizens,women SHGs,fixed deposit holders etc. for the conv...

      By Suresh Dasarathy
      /
Share
Enter your email and mobile number and we will send you the instructions

Note - The email can sometime gets delivered to the spam folder, so the instruction will be send to your mobile as well

All My Circles
Invite to
(Maximum 500 email ids allowed.)