I had recharged my base pack Super Gold worth 367.00 Rs. and got balance and still have balance as on 05th Feb 2019 of 209.99, and suddenly on 04 Feb 2019 all channels excluding free ones gone and reason showing on insufficient balance and as of now today (5th Feb 2019) having balance in VideoConD2H of 209.99 Rs. and daily been deducting it from my account without showing any paid channels and even not received any prior email or call from your VideoConD2H Company. Whatever balance has been deducted from my account to not showing all paid channels those amount should be credited into my account. This is worst Videocon Company ever see in india. more
It appears that TRAI is blind to real problems faced by DTH users..... The implementation of policy is very very poor..... I feel that solution may come if majority of consumers don't pay (if not satisfied) and keep the TV OFF unless problem is resolved...... more
This is a common phenomena now a days, a big no. of complains are coming from various corners, somehow the issues are not resolved for various reasons. I feel it may be better to compile the inputs received from various consumers and submit a report to TRAI through the Circle for advising the service providers to regularise the system, otherwise; action will be initiated. It appears, privitaisation really has not made a visible impact yet in various areas, despite it has been initiated nearly two decades back. more
A number of comments have been given above. Actually the fault is of TRAI as they could not implement their instructions for the consideration best known to them. more
D2H VIDEOCON in hand and glove with TRAI PEOPLE ARE JUST LOOTING THE PUBLIC. On 13th January 2019 I sent two plans made by me from the list on website of TRAI and asked to D2HVIDEOCON what are the charges for both plans. They said to send plans in PDF now till today despite number of mails to them, and TRAI on ap@trai.gov.in, cp@trai.gov.in, dp@trail.gov.in , to Sh.G.S.Panwar and number of tweets to Sh.R.S.Sharma Chairman TRAI and writing on their official website nothing happened till writing of this. THIS IS GLARE EXAMPLE OF TRAI, CHAIRMAN AND GOVT. WE SEE GOVT PLEADS SUSHASHAN AND TRAI CHAIRMAN ON TV CHANNEL SHOWS IF HE HAS MADE SEA CHANGES BUT THIS IS THE REALITY. REIGISTED MOBILE NUMBER I.E. CUSTOMER ID WITH VIDEOCON CUSTOMER ID 146693156 . more
TATASKY charges paid channel as additional charge. FTA (26) - 153 + 1 paid ( 22) = 175 is charged. But as i found DISH tv DTH operator add paid channels also in bucket of Rs 153 if 100 channels are filed. more
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By Suresh Dasarathy
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