Used non-functioning Dell machine given
However, the WiFi stopped working on Tuesday night. He tried to enable it and search through the net to fix it but it seems to be a problem plaguing many laptops of this make.
More disappointingly, on checking out the backside of the laptop, it turned out it was full of scratches that could not come if the laptop isnt pre-used.
The Dell support centre flatly refused to either fix the laptop or replace it or take the dealer to task for selling a laptop that is clearly preused. The dealer himself is obviously refusing to even talk.
Would really appreciate if Dell would resolve the matter. It is quite unacceptable to face such a response from the Dell ecosystem for a laptop that is purchased 3 days ago.
On Behalf of my friend -
Jaijit Bhattacharya more