Urban Company AC Service Provider uses Spurious Parts, Urban Company not resolving the issue
We got AC repaired thru Urban Company @urbancompany, The Service provider used Spurious parts and charged us for the originals. Complaint to Urban Company not resulting into a resolution. Urban Company using delaying tactics to somehow close the case. Consumer forum too not helping even though I have registered my grievance to @jagograhakjago and @ramvilaspaswan. In India, no one cares about the consumer - be it the Company or even the Consumer Forum more
Is there any authenticity of such Company?They should be stopped immediately by concerned agencies.Actually people have no fear of Law. more
Please take the help of company service through their service centers only. more
Failed to understand why people are so much fascinated to avail services from such organisation that has no entity. Such organisation enrolled technicians from different sources on contract basis and the technicians are not well trained also. Once any thing goes wrong it's very difficult to get done. This organisation does not take any responsibilty also. There are complains earlier also on Consumer circle. It's always advised to call authorised service engineer to do the service not by any unauthorised institution. That will take care. more
Dear Learned Readers......Please be informed that Urban Company does not have any employee of their own unlike Ola, Uber etc. All the services are carried out by the road side technicians, mechanics, freelance hair dressers, Plumbers etc. All they provide T-Shirts with a Logo. Once a job is done they charge or pay commissions.
Please call the Authorized Service personnel from the Center for any kind of service of the costlier equipment. Though they charge little more but they can be taken to task if something goes wrong more
Mr Bhatnagar's comments are absolutely right. more