Unresponsiveness of fssai against alert raised

I had complained through the portal of fssai regarding presence of foreign matter in JAYA BISCUITS on 28.12.2018 vide my complaint numbered CMS0007063. It's surprising that I haven't been contacted till date. If this is this the way grievances are left unresolved, how will the safeguards be ever instilled? more  

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It's important to get the products tested by a certified/accreditated laboratory and the copy of the report, sample with all details specifications mentioned on package, purchase documents need to be sent to the authority, otherwise it will be remain unattended. more  
Mr. Mazumdar, it is really sad that your complaint wasn't addressed by FSSAI . Have you sent the complaint in order with a proof of a picture attached ? If you have done so then it needs an attentions . more  
Big fish are never brought to book. Forums give us ordinary mortals a kind of catharsis! more  
In India, no Govt. official is accountable. The complaints remain
unattended for years and so is the situation in Courts. There is
need to fix the age of every case in all Govt. bodies. The
lax and negligent officials need to be removed from service
every year to keep the administration responsive and vibrant.
E governance will be much help in improving working of all
institutions. more  
As already a fact FSSAI is a useless authority who does not act under any circumstances they only generate a complaint number and you can keep on reminding them for years but nothing falls on their deaf ears and blind vision.Govt. should terminate FSSAI and save some money of the taxpayer. more  
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