Toothless entity Jago Grahak

Consumer Grievances forum of Jago Grahak was working fine till a year back with good responses. Now it is a toothless tiger. Whether you complain about cellular companies or restaurants, travel companies or cable operators. No actions are taken nor any rules made to protect consumers. All myst have experienced that when you apply for disconnection for cellular services no confirmation is given in writing. They keep your number ON and then you continue to get bills. Cable operators have different packs and you end up paying more than what was before. The Telecom ministry seems to be behind protecting these operators. Infact now the call of the day gas to be Jago Grahak against the Telecom ministry more  

View all 22 comments Below 22 comments
Welcome to Mera Bharat Mahaan. more  
As far as regulations are concerned, the connection has to be disconnected within 7 days of receipt of the disconnection request and thereafter no bill is to be paid provided the connection is not being used. The question of acknowledgement can be tackled either sending disconnection request by SMS or by email. While disconnecting the services, the final bill is to be adjusted against security deposits. The balance of security deposits after adjusting with the final bill amount need to be refunded within 60 days failing which the interest is payable at the rate of 10% per annum for the delayed period. more  
Govt. should start something like Ombudsman as in Insurance and Banking services to whom we can approach for arbitration. I have written to Jago grahak once on an issue with Make my trip enclosing full details and response from company. Jago Grahak has forwarded my complaint to the company and redirected their reply to me back !!! If it is to be like that why to have complaint cell ?? High time govt should think of Ombudsman for these complaints as well. more  
Indian bureaucrats and companies are paper tigers. If one wants to do anything, there is a rule existing. Twist this rule to your convenience and get the desired result. This is true for any transaction, be it governmental or otherwise. In the whole process, we forget the purpose of a rule.
I recently filed a consumer complaint at a consumer redressal forum. For quite some time, the plaint was not accepted. After a great struggle, it was accepted. But when it came to proceeding with the case at the forum, the concerned president ruled that the format was not correct. It is now more than one year that the format needs to be corrected as desired by the president.
Whereas the site of Consumer Redressal Forum says that a simple letter is enough to file a complaint. Further, you would not require a lawyer. This again is not correct.
Jai Ho. more  
Pradeep Babu,it seems you have given up.May I request you to call 1600 11 4000 (THE NA TIONAL HELP LINE FOR THE CONSUMER) and get guided for any complain?With regards.BN DAS,KOLKATA more  
Post a Comment

Related Posts

    • Price and Availability of Pulses, Tomatoes and Onions

      Please find attached. Mother Dairy has agreed to sell tomato at no more than a price of INR 55 per kg.

      By Dept. of Consumer Affairs (Government of India)
    • Improving integrity of Online Reviews: Inputs on Solutions

      Below are some if the key issues outlined by you all with regards to Online Product Reviews on eCommerce sites. Kindly review them and share solutions that will help enable consumer access to unbia...

      By Dept. of Consumer Affairs (Government of India)
    • Online or ePharmacies - Inputs on Solutions

      Below are some of the key issues being reported on online or e-pharmacies and apps. With this post, we would like to seek your specific inputs on solutions that will help address these issues .

      By Dept. of Consumer Affairs (Government of India)
    • Highlights of Consumer Protection Bill

      We are pleased to share with you that the Lok Sabha yesterday has cleared the Consumer Protection Bill 2018. Below are the key highlights of the bill. If you have any inputs on how the bill can be...

      By Dept. of Consumer Affairs (Government of India)
    • Misleading Advertisements by eCommerce sites: Inputs on Issues

      Below are some of the key issues raised by you in regards to misleading advertisements by ecommerce sites. Kindly review the same and share any additional inputs you may have. We look forward to yo...

      By Dept. of Consumer Affairs (Government of India)
    • Inputs on Solutions to improve Consumer Courts

      Below are the key issues identified by you in regards to Consumer Courts. Kindly review them and share specific solutions that must be implemented to address these issues raised. We look...

      By Dept. of Consumer Affairs (Government of India)
    • Need advice about consumer forum

      Hi. I had posted 2 months ago about a defective Daikin air conditioner.I told Daikin about the defect in the AC and they said that it was damaged and offered me a repair of my new unit. I refu...

      By Tarun Kumar Reddy
    • How to file a case in consumer court?

      Can I get some help regarding how to file a case in consumer court against Airtel? What necessary documents should I prepare? Thank you in advance.

      By Siddhi Thakkar
    • Gadgets 360 is irresponsible and cheater

      Guys I purchased apple iphone 6 from gadgets 360 on 2nd September 2019 they cheated me my 10k rupees went waste mobile does not run for10 days I know how I ordered guys please help me to get my p...

      By Srashti Gupta
    • Irresponsible behavior of Regarding defect in a Zofey Peddler under warranty

      I purchased from a Zofey Peddler cycle. They stated a six months warranty on the product. The cycle became unusable before the warranty period. First I sent a feedback, then after a great...

      By P K Gupta
    • Refund issues

      Guys I just need help actually I placed some orders on Flipkart and it's around 10k rs worth. What happens here is I had more cancellation in my system or return so they said that unusual cancellat...

      By Ajay Yadav
Share To
Enter your email & mobile number and we will send you the instructions

Note - The email can sometime gets delivered to the spam folder, so the instruction will be send to your mobile as well

Please select a Circle that you want people to invite to.
Invite to
(Maximum 500 email ids allowed.)