Toothless entity Jago Grahak

Consumer Grievances forum of Jago Grahak was working fine till a year back with good responses. Now it is a toothless tiger. Whether you complain about cellular companies or restaurants, travel companies or cable operators. No actions are taken nor any rules made to protect consumers. All myst have experienced that when you apply for disconnection for cellular services no confirmation is given in writing. They keep your number ON and then you continue to get bills. Cable operators have different packs and you end up paying more than what was before. The Telecom ministry seems to be behind protecting these operators. Infact now the call of the day gas to be Jago Grahak against the Telecom ministry more  

View all 22 comments Below 22 comments
Welcome to Mera Bharat Mahaan. more  
As far as regulations are concerned, the connection has to be disconnected within 7 days of receipt of the disconnection request and thereafter no bill is to be paid provided the connection is not being used. The question of acknowledgement can be tackled either sending disconnection request by SMS or by email. While disconnecting the services, the final bill is to be adjusted against security deposits. The balance of security deposits after adjusting with the final bill amount need to be refunded within 60 days failing which the interest is payable at the rate of 10% per annum for the delayed period. more  
Govt. should start something like Ombudsman as in Insurance and Banking services to whom we can approach for arbitration. I have written to Jago grahak once on an issue with Make my trip enclosing full details and response from company. Jago Grahak has forwarded my complaint to the company and redirected their reply to me back !!! If it is to be like that why to have complaint cell ?? High time govt should think of Ombudsman for these complaints as well. more  
Indian bureaucrats and companies are paper tigers. If one wants to do anything, there is a rule existing. Twist this rule to your convenience and get the desired result. This is true for any transaction, be it governmental or otherwise. In the whole process, we forget the purpose of a rule.
I recently filed a consumer complaint at a consumer redressal forum. For quite some time, the plaint was not accepted. After a great struggle, it was accepted. But when it came to proceeding with the case at the forum, the concerned president ruled that the format was not correct. It is now more than one year that the format needs to be corrected as desired by the president.
Whereas the site of Consumer Redressal Forum says that a simple letter is enough to file a complaint. Further, you would not require a lawyer. This again is not correct.
Jai Ho. more  
Pradeep Babu,it seems you have given up.May I request you to call 1600 11 4000 (THE NA TIONAL HELP LINE FOR THE CONSUMER) and get guided for any complain?With regards.BN DAS,KOLKATA more  
Post a Comment

Related Posts

    • Medlife nevligence

      Online companies, like Medlife which supply allopathic, Ayurvedic and other medicines , have no system to directly communicate with client.assure till last moment, and ship order by writing out of ...

      By Satyapal Singh
      /
    • TIMES OF INDIA SUBSCRIPTION

      Paid six month online subscription amount directly to TImes publication thru web in first week of March 2020, Till today neither the paper is delivered nor amount refunded Just imagine the Re...

      By Anil Jashnani
      /
    • Is Consumer Affairs serious about misleading ads

      LocalCircles see attached. Is the Ministry of Consumer Affairs paying attention to your/our submission to bring about a law or is it not a priority. Heavy penalties are important if misleading ads ...

      By Sneha Goyal
      /
    • Fraud delivery of wrong product by FLIPKART and negligent reply for replacement/refund by Flipkart

      I had ordered apple watch series 5(GPS+cellular) on June 19th and did the payment of ₹65965/- through debit card and on june 26th I received the delivery of the order.But the issue here is the one ...

      By Varsha G
      /
    • See how ads mislead us

      Very good report localcircles in misleading advertisements. Many brands even big ones are misleading consumers and the Govt is a mute spectator. Everyone pls go through this report and keep ur eyes...

      By Sarita Ravichandran
      /
    • Prices of petroleum products

      Past few days a new phenomenon has come up regarding pricing of petroleum products Irrespective of variation in crude oil prices there is an increase in diesel and petroleum prices andGOI is silent...

      By Manakchand Agrawal
      /
    • Drug and magic remedies act

      Attached is the drug and magic remedies act. Where sadhu and yogi babas, acharyas and some even large corporates make misleading claims and give misleading ads fooling public while the self ...

      By Ashima Gupta
      /
    • Pulse Oximeters - Price Cap and standardisation

      we need to cap prices of pulse oximeters. Prices seem to be increasing exponentially. Also any quality checks / criteria - guidance for the common person using these devices? Does bis have standard...

      By Reeta Kumar
      /
    • RESPONSE FROM CONSUMER AFFAIRS MINISTRY BANG ON THE HEAD :

      We the Consumers have shown our concern about the increase in dependence on Chinese Imports and Smuggling through porous borders . The past 4 /5 years we have all expressed the various type of pro...

      By Jayakumar Daniel
      /
    • Frauds in bank transactions and bank escapes from responsibility to withhold the transactions

      Currently fraudsters become active highly and cheat bank customers by many techniques, innocent customers of banks looted and they do all necessary things to save their hard earned money but banks ...

      By Amit Shah
      /
    • Amazon is not scared of government policy coz of government don’t run amazon, but amazon runs gov

      I had very bad experience this year. All r repetuated company but just for name. This all issue started from 1-Amazon- I bought iPhone 11128gb but amazon deliver me defective and when I ask fo...

      By Raja Gupta
      /
Share
Enter your email & mobile number and we will send you the instructions

Note - The email can sometime gets delivered to the spam folder, so the instruction will be send to your mobile as well

Please select a Circle that you want people to invite to.
Invite to
(Maximum 500 email ids allowed.)