Tata service and parts quality

My reason due of unsatisfaction

1. Over and again the problems are persisting like steering column noise which is persistent from.the 4.th month after purchase
2. The purpose of.buying a new car is remaining trouble free for the first 3 years which is not at all in my case
3. The ORVM is not broken and was working properly from.past 1.5 years now suddenly it stopped working, a new problem in the warranty period which is not being carered properly
4. I had my door switch changed , rear charger changed

Similar case of a nexon diesel purchased from ur showroom HP 94 0786 was having trouble in the very first year of purchase , u can check ur records of gear system problem in that nexon , the person sold the vehicle and boughy a maruti dzire.
So shlould i question.the qulaity of car or the quality of dealer ,

So whom should i question ? Is it the product quality which is not good or the dealer who is not delivering or may be its the consumer who has made a wrong choice, i have purchased many vehicles but always had trouble free first three years and here i am facing lot of trouble in the warranty period and there is lack.of coperation from the dealer side.

Dr Neerav
9816653940
Vehicle no Hp 94 1169 tata nexon xz+ ,petrol
Purchased at JKR motors , kangra , Himachal pradesh more  

View all 13 comments Below 13 comments
IMPORTANT ADVISE TO ALL: TATA Motors introduced many Passenger vehicles right from the day one by introducing INDICA Cars. once these cars appeared on roads all Ambassador ( still a road king) disappear from road. now after 5 years period INDICA also disappeared from road and it's repair and maintenance is horrible. No TATA work shops giving a better service nor having Parts/accessories in their inventory. Moreover, dealers dont'have good technical experts in their hand nor they not able to find our the basic faults either mechanical nor electrical. because most of the personnel are freshers who are not well trained. Hence it is always better not to go for TATA VEHICLES. Instead, Maruti/Honda/Toyota are the BEST in all aspects.

This is my experience by using their TATA NANO where after purchasing I have nearly spent twice the cost of the car by using it for 8 and half years. more  
Tata products are not at all reliable and durable. That is why it is very important to do a thorough understanding of the products (especially expensive products - it is your hard earned money) during product demonstrations. Do some research before finalizing the brand and model. Do not go by the advertisements.
I had realized this about the Tata cars way back while taking test rides. I then decided never to buy a Tata Car even if it is offered free of cost.

You can now visit another dealer and get the car inspected and serviced there (to check if your dealer is taking you for a ride). This does happens sometime with some dealers doing unethical things to earn extra money. Or it might be the company / product fault, which either the company may repair otherwise (if you escalate the matter to reginal head) you might have to live up with it.
If you are left dissatisfied then you can sell of the car like your friend did and never buy Tata again. more  
Unfortunately TATA has compromised Quality for numbers and competition. Nexon is touted to be their best product. Cyrus the virus screwed up big time on Brands by launching back to back products: Bolt, Zest & Tigor...the launches were so fast that their own product killed the earlier one...I own a Tata Nano...got it in 2009 and immediately within 6 months of its launch it was recalled for Retro-fittings to safeguard against fire. First Launch vehicles are always it seems made with special care and attention...I have very less problems with my Nano and it is now in its 10th year of running. I have ridden it to Agra twice...beside Meerut & Ghaziabad....from my South Delhi residence. But now Tata has its own Concorde Motor Service Station where the moto is to run up a bill...spares are double the cost you would get outside in local market and they add labor and service charges. more  
u can just try the concerned courts ? but remember JUMLE KE SARKAR HAI YEH ? more  
I have also bad experienced with TATA Motors & Concorde Motors. I lost my faith with TATA. They are not serious and customer oriented in their services. Only motto is loot the public money. Without servicing my vehicle they have issued gate-pass to me. Billed amount without doing the work for my TATA Nano. I am totally fade-up with their services. more  
Post a Comment

Related Posts

    • Improving integrity of Online Reviews: Inputs on Solutions

      Below are some if the key issues outlined by you all with regards to Online Product Reviews on eCommerce sites. Kindly review them and share solutions that will help enable consumer access to unbia...

      By Dept. of Consumer Affairs (Government of India)
      /
    • Inflated MRP: Inputs on Issues

      Below are some of the key issues outlined by some of the members in regards to inflated MRPs. This pertains to certain category of products where the average sales prices is much lower than the MRP...

      By Dept. of Consumer Affairs (Government of India)
      /
    • Misleading Advertisements by eCommerce sites: Inputs on Issues

      Below are some of the key issues raised by you in regards to misleading advertisements by ecommerce sites. Kindly review the same and share any additional inputs you may have. We look forward to yo...

      By Dept. of Consumer Affairs (Government of India)
      /
    • Improving functioning of eCommerce Cashback Programs

      Below are some of the key solutions proposed by you to issues regarding eCommerce cashback programs. Kindly review the same and if you have any additional solutions, please share. We look...

      By Dept. of Consumer Affairs (Government of India)
      /
    • Online or ePharmacies - Inputs on Solutions

      Below are some of the key issues being reported on online or e-pharmacies and apps. With this post, we would like to seek your specific inputs on solutions that will help address these issues .

      By Dept. of Consumer Affairs (Government of India)
      /
    • Cheated by LG

      I purchased LG water purifier in the month of November last year. Since then I noticed that my family members including me have some health issues so after around 6 months I called LG professionals...

      By Pankaj Kumar
      /
    • IFB - Poor After Sales Service

      I have an IFB washing machine. I had paid for and taken extended warranty. Since last over one week it is not working. I made a complaint. For two days, no one attended the complaint. On ...

      By Praveen Kapur
      /
    • Apple phones are best leased for 2 years

      I must say cost of owning an apple phone is 3000 rupees a month or 100 rupees a day. The product is a fine product when its new and after 2 years they generally become pieces of junk.

      By Amit Mishra
      /
    • Solutions to improve workings of Online Travel Sites

      Below are some of the key issues outlined by you in regards to travel web sites in India. Kindly review them and share specific solutions that must be implemented to fix these issues. We look forw...

      By Dept. of Consumer Affairs (Government of India)
      /
    • Issues with DTH Service providers: Inputs Sought

      We have seen a large number of posts and comments on issues faced by people with DTH service providers. With this post, we would like to seek your inputs on the various issues you have ...

      By Dept. of Consumer Affairs (Government of India)
      /
    • eCommerce Guidelines: Inputs Sought

      Thousands of posts and comments have been received on ecommerce in our circles in the past few months. We are pleased to share with you that basis the inputs given to us in several posts and discu...

      By Dept. Of Consumer Affairs (Government of India)
      /
Share To
Enter your email & mobile number and we will send you the instructions

Note - The email can sometime gets delivered to the spam folder, so the instruction will be send to your mobile as well

Please select a Circle that you want people to invite to.
Invite to
(Maximum 500 email ids allowed.)