sub standard products

Manufacturers, distributors and sellers of sub standard products are promptly punished. No appeal to court. I don't mean manufacturing defects as sub standard products; I mean using sub standard material to manufacture a product. Bad products drive out good products from market.

Sellers must give sale bill to each customer. No matter how busy they may be in sales. If sellers knowingly delay in giving bill, he can be fined.

Many big companies do not provide after sales support and services at show rooms where they sell their products. Customers has to go to different places for support. Most mobile phones manufacturers adopt this practice. They appoint dealers in small towns but for replacement or repairs, they ask customers to go to big city. Minimum, they must authorise dealers to collection agents for after sales service. more  

View all 14 comments Below 14 comments
Quality is most important for any product and need not be compramised. Product should be an acceptable quality to all and it is to be maintained with in cost of the product and performance is to be satisfactory. I agree with the statement, made by Chandra Sundaram
G.K.Naidu, HYderabad more  
Absolutely true. In most of the sales the after sale service is poor.The enthusiasm in selling is not there in servie more  
Most retail sales are on proforma invoice. Don't we agree to unwritten term that shopkeeper is our first and last court of appeal. Second, we are promoting loss to state and other government departments.
Change in the government can remove legal and regulatory hurdles, but we have to change our attitude first. more  
Quality has become a norm in our country through accreditations. Very few are following these norms in their manufacturing processes, because of many reasons. The reasons being bad assets, inadequate market presence,pricing and marketing difficulties, failing to deliver on time etc. This leads to compromise is quality. Customer is supreme and he needs good product to get maximum life. This logic has not been appreciated by the producer. Customer is made to get a discount on purchase of substandard product by solicitation. So blaming only producer or seller and punitive measures contemplated on him will not work. The consumers and producers both need to be enlightened on the problem. The same logic holds good for invoicing. more  
To transform India we must change ourselves first of all. We must abandon the 'chalta hai' attitude first of all. more  
Post a Comment

Related Posts

    • Covid 19 billing standard for treatment

      See attached covid 19 treatment bill of 9 lakhs plus for 12 days of hospitalisation in a private hospital in palghar Maharashtra. If the govt of india doesnt standardize rates for covid ...

      By Aditi Gupta
      /
    • Safety handling charges by e commerce companies

      E Commerce companies have started safety handling charges. This is essentially for using sanitizers,gloves and keeping ware houses clean. Ideally this is something that is expected. But in the name...

      By Rajay Kumar
      /
    • Disobeyance of justice of consumer Forum by Godrej

      I have raised a complaint against godrej appliances at District Consumer Forum ,Puri. I have won the case .But the Company has not yet provided the service, Compensession or litigation amount after...

      By SUNIL KUMAR SAHOO
      /
    • Misleading Advertisement by Unilever

      I request all of you to look at the attached picture and tell me how exactly can a sanitizer boost immunity. Thats the misleading claim by lifebuoy a brand of unilever If comp...

      By Seema Mehra
      /
    • SAmsung AC Service is not responding, and Samsung is not taking calls or helping

      Hi Friends, I am in very bad situation, I have brought Samsung AC on 16th May and they installed on 19th May 2020. The AC ran fine on 19th from 20th it is not working . When i raised a t...

      By Satya Chilukuri
      /
    • Warranty Extension due Covid 19

      I request the consumer affairs or home affairs department to pass an Order where all manufacturers are required to give two months extended grace warranty on all products and services where the per...

      By Sarita Ravichandran
      /
    • Regarding online service providers exa. Web based services.

      I am a regular subscriber of magicbricks, this company provides web based services in realty business last year i purchased their plan by paying around Rs 45000/- and my plan was supposed to end in...

      By Anonymous Circle member
      /
    • Cheating from Spice Jet

      Spice jet has cancelled my flight from Kolkata to Chennai , but did not refund my ticket amount. The credit shell balance is empty. I have tried to reach the customer service many times, but in v...

      By Anuvab Jana
      /
    • Flight Fares range and ceiling defined

      DGCA released new minimum and maximum fare structure for routes. For the next three months, No flight ticket in India will be less than Rs 2,000 and and can not be more than Rs 18,600. These figure...

      By Vinita Agrawal
      /
    • Refund rules for Air India cancelled flights

      Air India is not refunding the amounts paid for travel abroad in May but asking passengers to travel by 30th September 2020 or 31st March 2021 and pay the fare difference if any. Why sho...

      By Shantinath Jain
      /
    • Can I claim without warranty..?

      Guys, bought one dell second hand refurbished laptop for 18K with one month verbal warranty, but same developed a major defect after 2 months of purchase. Seller refused to exchange of repair free....

      By Harish Verma
      /
Share
Enter your email & mobile number and we will send you the instructions

Note - The email can sometime gets delivered to the spam folder, so the instruction will be send to your mobile as well

Please select a Circle that you want people to invite to.
Invite to
(Maximum 500 email ids allowed.)