Strange sales ethics from Dyson....
We ordered a Dyson air purifier. The man who came with the product was, as is natural, asked to set up the piece and show that it functions.
But this man wanted the payment first before even opening the box. I found this strange. I declined to make the payment first.
The boy consulted with his salesman, who in turn
consulted his manager.
Result was that they took the piece back.
Suppliers of refrigerators, airconditioners, washing machines, dish washers, water heaters etc. etc. NEVER ask for payment before installation.
What would you have done as buyer ?
Is the buyer ethics wrong and the seller ethics right ?
Is the buyer ethics right and the seller ethics wrong ? more
Though it is said that it is a competitive market , the Customers are shown demonstration with a model at the show Room and then only after payment is made , they open a new pack of the item if you insist . In the event of not being satisfactory with the item dueto effect , the replacement is possible subject to avilability of the model at the Show room , and the Godown . It is a big wait and tension after paying for the Consumer .
DEAR CIRCLE MEMBERS IT IS JUST LIKE THE RAIL PASSENGER PAYS THE AMOUNT TO IRCTC EXPECTING A DESIRED BERTH AND LANDING UP ELSEWHERE.
The Customers in India should not be bull dozed by traders. more
In US you can return the product with in 3 months if there is any issue.
Why can't Govt make similar laws in India. more