State of Bureaucracy in India - Root Causes
Dear Friends:
Below are the Key Issues as highlighted by you with Bureaucracy in India. Please review them and if there is anything missing, please add it as a comment.
Otherwise, please respond to this post and share Root Causes for these Issues with the Indian Bureaucracy.
Once we know the Root Causes, we will review Solutions in a separate posts with the objective of putting together a comprehensive citizen whitepaper for the PM on the subject.
The success of the Central and State Governments depends on a bureaucracy that is driven, citizen centric and service focused. Therefore, this is a very important subject and I will greatly appreciate your inputs!
Rajendra Pratap Gupta
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Bureaucracy of India – Key Issues
1. Bureaucrats are rude with people
2. The state bureaucracy is more interested in politics than in people welfare
3. Bureaucrats have slowly started taking orders from the politicos
4. Bureaucrats are not sincere towards their work
5. They think that they are superior than the common man and look down upon them
6. Bureaucrats are like a law unto themselves
7. Bureaucrats are more procedure-oriented rather than result-oriented
8. Customer-centricity"/"Customer orientation", in this case citizen-centricity/orientation - is not something that they may necessarily have
9. Bureaucrats do not think of Indian citizens as their "customers", whom they have to serve
10. Whether the organisation they are working for, does well or not - Bureaucrats may not be bothered
11. Bureaucrats are usually rigid and lack speed
12. Corruption, nepotism, red tapism etc. in large part is driven by bureaucrats
13. Bureaucrats are groomed only with a basic clause that they are the masters rest are their servants
14. Bureaucrats misuse their powers for their own benefit at the cost of public money and property
15. Many Bureaucrats work with the mind set of “Mera Kya, Mujhe Kya”
16. Bureaucrats use their power to get jobs to their relatives and friends
17. Worked is postponed and many unnecessary documents are asked for
18. Many a times, excuses about ministerial level permissions or lack of government funds are made
19. Bureaucrats concentrate more on the benefits that come with their jobs and ignore their core duties
20. Some bureaucrats are extremely corrupt and make a lot of money in under the table or underhand deals
21. Bureaucracy lacks ideas to effectively implement decisions of state and central Governments
22. Indian Bureaucrats do not keep themselves updated about various technological developments, due to which they lag behind their counterparts in the developed countries more
Below are the Key Issues as highlighted by you with Bureaucracy in India. Please review them and if there is anything missing, please add it as a comment.
Otherwise, please respond to this post and share Root Causes for these Issues with the Indian Bureaucracy.
Once we know the Root Causes, we will review Solutions in a separate posts with the objective of putting together a comprehensive citizen whitepaper for the PM on the subject.
The success of the Central and State Governments depends on a bureaucracy that is driven, citizen centric and service focused. Therefore, this is a very important subject and I will greatly appreciate your inputs!
Rajendra Pratap Gupta
------------------------------------------------------------------------------------------------------------------------------------
Bureaucracy of India – Key Issues
1. Bureaucrats are rude with people
2. The state bureaucracy is more interested in politics than in people welfare
3. Bureaucrats have slowly started taking orders from the politicos
4. Bureaucrats are not sincere towards their work
5. They think that they are superior than the common man and look down upon them
6. Bureaucrats are like a law unto themselves
7. Bureaucrats are more procedure-oriented rather than result-oriented
8. Customer-centricity"/"Customer orientation", in this case citizen-centricity/orientation - is not something that they may necessarily have
9. Bureaucrats do not think of Indian citizens as their "customers", whom they have to serve
10. Whether the organisation they are working for, does well or not - Bureaucrats may not be bothered
11. Bureaucrats are usually rigid and lack speed
12. Corruption, nepotism, red tapism etc. in large part is driven by bureaucrats
13. Bureaucrats are groomed only with a basic clause that they are the masters rest are their servants
14. Bureaucrats misuse their powers for their own benefit at the cost of public money and property
15. Many Bureaucrats work with the mind set of “Mera Kya, Mujhe Kya”
16. Bureaucrats use their power to get jobs to their relatives and friends
17. Worked is postponed and many unnecessary documents are asked for
18. Many a times, excuses about ministerial level permissions or lack of government funds are made
19. Bureaucrats concentrate more on the benefits that come with their jobs and ignore their core duties
20. Some bureaucrats are extremely corrupt and make a lot of money in under the table or underhand deals
21. Bureaucracy lacks ideas to effectively implement decisions of state and central Governments
22. Indian Bureaucrats do not keep themselves updated about various technological developments, due to which they lag behind their counterparts in the developed countries more
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Jun 03
Technical Department to be allowed to head by the Technical Experts similar to ISRO to get optimum results. key issues highlighted are applicable to majority of officials, but very few officials discharging their duties very consciously /honestly. more
Jan 17
Bureaucrats are he root cause for the problems, especially for twisting and delaying tactics to get their wants fulfilled. However please don't forget that they are used as ladles by corrupted political Babus. We talk about corruption at lower level. If the highest authority is clean, cleanliness naturally penetrates into the whole system and everything becomes perfect. If that is difficult, switch over to privatisation, by which, at least quality service can be expected even if costs little dearer more
Jan 17
Root Cause: No interference from politicians can be allowed in the transfer and promotion of bureaucrats. Just like the Election Commission. more
Jan 10
