Share your healthcare experience

All of you in this circle are requested to be a partner in governance. If you observe bad healthcare governance/malpractices anywhere in Delhi, please report, take pictures and share here.

Many of you must have read about the strict corrective and disciplinary steps being taken by the Health Minister if hospitals officials are found misrepresenting facts, breaching ethics or lying.

Let us together make healthcare more trusted and citizen oriented in Delhi. more  

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Department of health should first raise its standards in public hospitals. Common malpractices due to shortage of time, staff, medicines, motivation to its doctors etc. should be checked and controlled. more  
Neeraj ji Only God will punish them because nowadays it is observed that most of the pvt hospitals i.e. 80% are money minded hospitals which have no control/regulator by the Govt. In such a scenario only God will punish them. Pray to God nobody may face this situation. more  
THIS IS A PERSONNEL EXPERIENCE AND REQUESTING TO BE READ !!!!!!

Your Excellency,
This is a matter of grave concern and the way this NOBLE profession is going to. The medical profession is turning up a a BIG Business. On a common note any one out of us who goes for a medical treatment considers going down to a Doctor who is known or whom we trust so that either us or our patient is in safe hands. Similar is the case if even we do not know a doctor we trust a hospital where we are in safe hands.

I AM SHARING A COUPLE OF PERSONNEL EXPERIENCES:;

I reside in Dwarka where although there are a lot of doctors but no Hospitals. My mom had a severe breathing problem and we took her to a AYUSHMAN HOSPITAL where we were referred to Dr. Rajesh Madan as he is a CARDIOLOGIST (here i would to mention that we know Dr. Madan as he had treated my mom twice earlier and we know him and treated her diabetes also). It took him 2.30 hrs to reach the hospital, since it was 26 Jan 15 we can understand the delay and it was justified. By the time the dr.'s on emergency had started taking care of the emergency and taken her on ventilator. The Dr. advised that it was a cardio arrest and she needed to be shifted to MAX Saket for better treatment. The reputation of Max was not too good on a personnel front, but still with every one (my sisters and brother in law's) support and Dr. Madan reference we went ahead and she was shifted immediately in a cardio ambulance. Before leaving AYUSHMAN my mom had become semi conscious here. We reached at Max Saket at around 8 pm. My agony started immediately here. On arrival the oxygen cylinder was demanded by the ambulance staff and the way the MAX attend was running with the cylinder and the Dr. with the pump and the stretcher behind the entire ventilator pipe was pulled. I had to really shout at the staff to handle the patient delicately. Here i would like to highlight the BP condition of the patient. It was 170/80 in the entire travelling time of the ambulance. Within 30 mnts on arrival at MAX her BP shot to 280/170. I am not able to understand what led to this increase. Soon they shifted her after taking to relevant dr.'s they shifted her to the ICU. Since being a holiday things were deffered to the next day. We except doing nothing were left with nothing except to wait till next day. Finally next after waiting and chasing every one including Dr. Madan we were able to meet Dr. Viveka Kumar Dir Cath lab. we were given the confirmation that the angiography would be conducted the same day around noon. After chasing for long finally mom was taken too the OT around 4 pm. and angiography conducted and the result was that there was 3 blockages and 2 needed stunts and 1 a blowout. We agreed as there was no option and the decision had to be shared immediately. They insisted that we should be go ahead with the AMERICAN make as the patient is a diabetic. Finally we agreed and gave our consent. After the angioplasty they shifted her to back to the ICU by 5.30 pm. As per Dr. all has gone well and that they would be observing her and reverting back by next day. (I still have a lot to share in terms of misdoings in the final disclosures).

Finally on 31st Jan she was discharged. She was at home for 3 weeks when she again started developing DROUSINESS. In these 3 weeks we consulted Dr. Madan and what ever tests he wanted he conducted in his clinics. On the 21st Feb on receiving the reports at 9.50 pm we again admitted her to AYUSHMAN as she was not coming in to senses. At the hospital after seeing her reports they suggested again to admit her to MAX Saket. But this time we insisted we shall not take her to Max and after consulting with couple of our relatives and friends brought her to Action Balaji Hospital Paschim Vihar. She was well recovering here till 26th Feb when all of a sudden we were told that she has to put on ventelator support. Keeping in mind here requirement and the faith in dr.'s we gave the consent but to our surprise she never recovered and finally left for her heavenly abode on 7th March. In this duration she developed all types of infections as all these started of after 26th when she had been in the hospital for 5 days.

She was tested for H1N1 and all sorts of test which one could think off, but the dr's were not able to catch the root cause and what we feel is that they were just increasing the bills.

Honestly i am interested to take to what ever level it is possible to punish. Can someone suggest the right course of action and where is it that one needs to take this matter too. more  
what about VVIP and VIP culture which has increased since feb 14, 2015. Why is that not being stopped at priority basis in Delhi Government hospitals. This is my nth request , are you just making fools of public , why not take some immediate action and stop starting new threads after every few days , time to take action, stop sleeping in your AC chambers more  
To avoid long queue and waiting I have suggested to increase Consultation chambers in OPD with more number of Drs for just 4 to 5 Hrs in shifts.
This way Drs will be able to concentrate with individual patients & a proper treatment may be prescribed.
slowly the number of consultant Drs may increase to 3 shifts with 4 to 5 Drs in each shift and all week days same time.
This may be planned in all big city not only for NCR more  
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