SBI credit card rewards redemption issue
The different excuses each time they called me on this issue, varied from:
(a) product in ‘their records’ being different from what is displayed and advertised as available on their consumer website;
(b) having to wait for release of iPhone 7 before getting the iPhone SE available to me;
(c) reward being unavailable for redemption claim; to
(d) product not available with the merchant.
Would like to know your thoughts on this please and let me know whether there are any ways of redress….. will approaching the consumer court help…?...
This is more from a perspective of principle that I seek a redress considering that this being a leading nationalized bank in India and consumers are always taken for a ride alluring them…..despite the bank always gaining from the consumers.
Thank you.... more