Rip off by Online/E-commerce sites - Craftsvilla.com - avoid at all costs
Craftsvilla.com - Please avoid it at all costs! Recently I had placed an order with them for a couple of dresses on behalf of a friend. One order of two suits was made. The order was delivered a couple of days back. However, ONLY ONE suit was there in the courier packet. I called up the supplier who had sent it and I was told that I should call another number the next day at 1030. I logged in a complaint with Craftsvilla.com as well. The next day - the whole day I keep calling the number, but there is no response. Craftsvilla.com too have to yet come back with a response. Such unscrupulous and cheating attitude is what gives a bad name to the entire sector. more
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All sites in this field are CHEATERS. We bought 2 cell phones " KARBONN" in January 3ed week of this year. One phone, we could not use it for a day. The display start flickering. The service centers in their booklet, all the phone numbers are bogus. So we have asked the cellphone shops for a service center in and around KOCHIN. It took 4 days to locate one,which is 40 Km away from my town.I made my first trip for that, they registered mine and gave me a job order form No KJASPKR032215K434 dated, 4th Feb. 2015. Since then I made at least 12 to 15 trips to them, they say no spare pars yet. Finally they listed me under "DAMAGED ON ARRIVE L" and said, it will be replaced soon.
Then 2 months passed, then THE SNAP DEAL .COM said they have strict policy not to replace any product. AND , they, GAVE ME SLAP ON MY FACE DEAL.
We have rules and rules every where. the Assembly and our Delhi set ups are making it every day, but is has no use to the public, Judiciary is worse.What to do? Whom to complaint to? It is our faith.
P G D Nair more
Then 2 months passed, then THE SNAP DEAL .COM said they have strict policy not to replace any product. AND , they, GAVE ME SLAP ON MY FACE DEAL.
We have rules and rules every where. the Assembly and our Delhi set ups are making it every day, but is has no use to the public, Judiciary is worse.What to do? Whom to complaint to? It is our faith.
P G D Nair more
Aug 03
The more I am getting into this - it sounds and feels like a very murky operation - The supplier who has sent it is one M/s Prenea Sarees http://www.preneasarees.com/ and I just spoke to them. The lady there, refused to give her name. (AGAIN, why am I not surprised?) The website provides some contact numbers - which are not reachable, either switched off or not reachable. (AGAIN, why do I continue to be totally "un"surprised???)
The site also lists one MR. VIMAL (Vimal??? why not - the brand name Only VIMAL?) - well, surprise, surprise, the contact number there... RINGS... in fact, keeps ringing!!! It says, it is busy... and then gets disconnected. But I am surprised this time - I get an automated response on SMS - A call made by you could not be completed. Please try again at 08045134244. more
The site also lists one MR. VIMAL (Vimal??? why not - the brand name Only VIMAL?) - well, surprise, surprise, the contact number there... RINGS... in fact, keeps ringing!!! It says, it is busy... and then gets disconnected. But I am surprised this time - I get an automated response on SMS - A call made by you could not be completed. Please try again at 08045134244. more
Aug 03
Mr. Nair, the name of the portal / e-commerce site is Craftsvilla.com and the seller mentioned on their site is Lady Bazaar. more
Aug 03
I had earlier updated saying that Craftsvilla.com had emailed saying that the supplier is sending the dispatch. However, now that the reasonable time is up for me to have got the dispatch, I have again checked on the details. The dispatch details is actually for the original courier - the one which had one less item that the number originally ordered. I have now emailed them, sent a message on twitter. But no response.
Also tried calling their helpline number - but there is no response.
My advise, like someone who suggested this - please go with COD (Cash On Delivery) - especially when dealing with "CRAFTY" characters like this... more
Also tried calling their helpline number - but there is no response.
My advise, like someone who suggested this - please go with COD (Cash On Delivery) - especially when dealing with "CRAFTY" characters like this... more
Aug 03
