Purchase of tv from Flipkart- brand TCL Iffalcon

I have purchased TCL - Iffalcon TV from Flipkart in the month of October, within 20 days TV has gone bad, logged a ticket with TCL an Engineer visited and informed a part has bad and need to be replaced, since so early this TV has gone bad i had requested to replace the TV or refund, but neither Flipkart nor the brand TCL - iffalcon provided the proper solution or good customer service, the customer service executives are also not so cooperative with regards to the service, not sure when and how this issue will be resolved. more  

View all 6 comments Below 6 comments
One of my TCL TV has gone defective and could not get their service, as information received that they are not active nowadays. It was beyond warranty but less than 3 years old. Now it remains dumped. more  
Is TCL TV a Chinese product? more  
You should send a regd. letter or email to the official website of the seller. If no reply received within 15 days, file a complaint with the local consumer court for quick resolution to your problem. Keep invoice/payment proof and warranty card ready with you and attach photocopies of the same while filing the complaint. more  
I think there's something wrong with #Flipkart procurement, dispatch and delivery system. One of our lady neighbour ordered a dress suit worth over 6K and what they received was a torn-apart trouser! They tried calling the customer service and made many complaints online but to no heed. #Flipkart is failing in their promises! #Flipkart, kindly rise and resolve these issues and incidents for your brand's sake! Hope #Flipkart is listening! more  
The delivery work force also indulge in this
type of mischief. more  
Since the problem occurred within the warranty period, the company is liable for repairs and replacement of defects free of cost. If the fault is beyond repairable TV is supposed to be replaced by the company. if the company does not respond properly u file a case in consumer forum demanding the replacement of TV quoting that the company failed to rectify the problems. Moreover u claim the charges for filing the case, mental agony and besides adequate compensation. Further the flipkart will not take any responsibility. It is a seller. Once the TV is sold out they will promptly inform to the supplier. Flipkart responsibilities are limited to that extent only. Everything is on the company. more  
I had a similar experience. The Kodak LED TV, I purchased from flipkart in August was found defective at the time of installation itself. They could not replace and after continuous follow up for nearly a month was able to get the refund for the product. Though, I generally do not buy high value items online, the pandemic and the fact that this TV was replacement for the other room made me to go against my belief. Never, ever I shall repeat the mistake again. more  
Post a Comment

Related Posts

    • Is the cut on petrol diesel actually good?

      India has cut excise duty on petrol and subsidised gas The net impact on government finances is a hit of 1.5L crore to 2L crore ($30Bn) The government will need to borrow more...

      By Ruchika L Maheshwari
      /
    • CNG rates

      The cost of one Kg CNG in Delhi in June 2010 was Rs 21.90. Today (May 15, 2022) one Kg CNG costs Rs 73.61 in the national capital. 240% increase in 12 years inflation of 12 years was ...

      By Radha Kadam
      /
    • Spicejet should be shut

      new rule of SpiceJet. If you wish to get a boarding card at the check in counter,you need to pay extra. This is like telling a customer In a restaurant that if you want eat in a plate, you will be ...

      By Naina Mittal
      /
    • Common consumer under distress

      The atta for your chapattis, the oil for your cooking, the salt for seasoning, the milk for your chai—a number of items of daily use saw prices rise further in April, with some costing the mo...

      By Ajay Dutta
      /
    • No targeting of children under 16 through ads

      Everyone do vote on this survey if you havent already. I do however think that this should be for all products and not just food products. So many health supplements, education classes etc is being...

      By Garima Sharma
      /
    • Is ola electric scooters a time bomb

      Ola electric scooters is a big NO, like a real big no. They are burning up reversing while accelerating and many disasters have taken place already, like 1500+ Of them have had issues and probably ...

      By SN Mittal
      /
    • Congratulations Amod ji

      As Akshay Kumar has acknowledged the public displeasure on vimal and and will be donating proceeds tl good cause and not take up such ads. Congratulations to people like you who dont hes...

      By Meeta Sinha
      /
    • अभिनेता कर रहे देश बर्बाद

      अक्षय कुमार ने भी दिल पर पत्थर रखकर फैसला किया है, वो भी लोगों को अपने मुंह में विमल पाउच खाली करने के लिए प्रेरित करेंगे ताकि भारतीयों के शरीर में हो रही केसर की कमी के प्रति उन्हें जागरूक किया जा...

      By Amod Agarwal
      /
    • Reliance brands are sad at packing

      Look attached package received from AJIO a reliance company. Box all broken now how do we gift it to a 18 year old sons friend. Same thing with jio mart orders. Just terrible quality pr...

      By Amod Agarwal
      /
    • Do not put money in Pay TM wallet

      Unless you want your money stuck. My mother has money in her wallet that she can’t use. It wont let her use money without doing KYC and it wont do KYC because RBI has put a ban. It...

      By Amit Mishra
      /
    • Action against BJP nutrition bar

      Please see attached someone misusing Modiji and BJP name to sell a nutrition bar. LocalCircles may pls get sarkar to take action against these crooks under emblems act.

      By Dinesh Shah
      /
Share
Enter your email and mobile number and we will send you the instructions

Note - The email can sometime gets delivered to the spam folder, so the instruction will be send to your mobile as well

All My Circles
Invite to
(Maximum 500 email ids allowed.)