Purchase of tv from Flipkart- brand TCL Iffalcon

I have purchased TCL - Iffalcon TV from Flipkart in the month of October, within 20 days TV has gone bad, logged a ticket with TCL an Engineer visited and informed a part has bad and need to be replaced, since so early this TV has gone bad i had requested to replace the TV or refund, but neither Flipkart nor the brand TCL - iffalcon provided the proper solution or good customer service, the customer service executives are also not so cooperative with regards to the service, not sure when and how this issue will be resolved. more  

View all 6 comments Below 6 comments
One of my TCL TV has gone defective and could not get their service, as information received that they are not active nowadays. It was beyond warranty but less than 3 years old. Now it remains dumped. more  
Is TCL TV a Chinese product? more  
You should send a regd. letter or email to the official website of the seller. If no reply received within 15 days, file a complaint with the local consumer court for quick resolution to your problem. Keep invoice/payment proof and warranty card ready with you and attach photocopies of the same while filing the complaint. more  
I think there's something wrong with #Flipkart procurement, dispatch and delivery system. One of our lady neighbour ordered a dress suit worth over 6K and what they received was a torn-apart trouser! They tried calling the customer service and made many complaints online but to no heed. #Flipkart is failing in their promises! #Flipkart, kindly rise and resolve these issues and incidents for your brand's sake! Hope #Flipkart is listening! more  
The delivery work force also indulge in this
type of mischief. more  
Since the problem occurred within the warranty period, the company is liable for repairs and replacement of defects free of cost. If the fault is beyond repairable TV is supposed to be replaced by the company. if the company does not respond properly u file a case in consumer forum demanding the replacement of TV quoting that the company failed to rectify the problems. Moreover u claim the charges for filing the case, mental agony and besides adequate compensation. Further the flipkart will not take any responsibility. It is a seller. Once the TV is sold out they will promptly inform to the supplier. Flipkart responsibilities are limited to that extent only. Everything is on the company. more  
I had a similar experience. The Kodak LED TV, I purchased from flipkart in August was found defective at the time of installation itself. They could not replace and after continuous follow up for nearly a month was able to get the refund for the product. Though, I generally do not buy high value items online, the pandemic and the fact that this TV was replacement for the other room made me to go against my belief. Never, ever I shall repeat the mistake again. more  
Post a Comment

Related Posts

    • GST on hospital beds

      Govt wants to put GST on hospital beds costing > 5000/ day. In Delhi NCR hospitals (Max, Apollo, Fortis, Medanta, Ganga Ram etc) all Rooms cost more than this, perhaps even economy beds ! Cost o...

      By Vikram Gupta
      /
    • Flight ticket refund

      If you have booked your flight tickets today for a travel date which is more than 7 days away, as per DGCA rules you can cancel your ticket with 24hrs of booking & get a full refund.

      By Sudesh Rai
      /
    • High air fares leading to demand shrinking fast

      High air fares (among other things) are leading to destruction of demand for domestic air travel in India. After almost 90 days, daily pax numbers have dropped below the 300,000 mark on 28.06....

      By Aseem Das
      /
    • hired cab operators

      apart from the improper maintenance of vehicle the more crtical factor is their customer service which is pathetic.ola never addresses your mail request on a timely basis especially when it happens...

      By Suresh Dasarathy
      /
    • hired cabs operators responsibility

      truely said.but till then, ola or uber or other companies should instruct their drivers not to slowdown AC. further, cleanliness of inside cabin is not maintained in hired cabs.

      By Satyapal Singh
      /
    • Courier agents not delivering at home

      Courier agents are not delivering couriers at home and are asking delivery's to be picked up from their center. This behavior is being adopted by more and more courier agents now. What can a consum...

      By Rakesh Raj
      /
    • Discomfort in app taxis

      Companies like maruti tata others should get their Swift D’Zire / Indigo/similar series cars built with rear AC vents, for back seat passengers. Many Uber/Ola taxi drivers reduce the AC while...

      By Sonal Das
      /
    • Are airline price fixing

      Ahmedabad - Delhi 9th June spicejet Rs 6740/- and go air Rs 6740/- Indigo Rs 6741/-,Vistara Rs 6742/- . Is this Price fixing and carteling or just a coincidence!? Can LC members su...

      By Amit Mishra
      /
    • Misleading ads menace

      The menace of misleading ads continue under the guise of ayurveda see attached everyone. So many educated and uneducated fall in this trap. Media will not bring these issues out because...

      By Vikram Gupta
      /
    • Is the cut on petrol diesel actually good?

      India has cut excise duty on petrol and subsidised gas The net impact on government finances is a hit of 1.5L crore to 2L crore ($30Bn) The government will need to borrow more...

      By Ruchika L Maheshwari
      /
    • CNG rates

      The cost of one Kg CNG in Delhi in June 2010 was Rs 21.90. Today (May 15, 2022) one Kg CNG costs Rs 73.61 in the national capital. 240% increase in 12 years inflation of 12 years was ...

      By Radha Kadam
      /
Share
Enter your email and mobile number and we will send you the instructions

Note - The email can sometime gets delivered to the spam folder, so the instruction will be send to your mobile as well

All My Circles
Invite to
(Maximum 500 email ids allowed.)