Public Sector Enterprise Issues - Inputs on Root Causes
Here is a summary of the issues highlighted by you with Public Sector Enterprises.
Please review them and if anything is missing, please add it as a comment. Otherwise, please help in identifying some of the Root Causes for these Issues.
Once we know the Root Causes, we will work on Identifying Solutions that will improve the State of Public Enterprises and submit the whitepaper to the PMO and associated ministries for actions.
Thanks for your participation!
Rajendra Pratap Gupta
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Functioning of Public Sector Enterprises - Key Issues
1. Corruption is rampant
2. Management is not up to the mark
3. A lot of scams happen
4. Lack of vision from top management
5. The working of these organization is highly politically influenced
6. Services given to the customer are poor
7. Responsibility for losses & leakages is seldom fixed
8. There is a lack of transparency in the appointment at Senior level
9. Employees are untrained and not ready to adapt new technology
10. Customer care is pathetic
11. Performance of the employees is very poor
12. Some organizations have been running in losses for years
13. Customer service of these PSUs is pathetic
14. Labour Union leaders are involved in political activities, therefore, not working towards good work of the organisation
15. Work distribution and responsibilities are not fixed
16. Major mismanagement of resources
17. Lack of focus on growth
18. Lack of focus on cost management
19. Lack of accountability especially at top management level
20. Major corruption in sourcing and vendor management
21. Quality of their work is not up to the mark
22. Public Enterprise Selection Board is influenced by politicians and in many cases requires payoffs for Senior jobs at PSUs
23. Promotions are made based on caste/religion or just years of experience
24. Technological advancements in the PSUs are very slow
25. Price of the finished products is much higher than the competition
26. Inadequate after sales service more