Probelm with Bigbasket, Bangalore

I have purchased groceries from Bigbasket on 14/07/2020 vide Order No.130538979 140720 for R.624/- and paid by credit card. However the amount was deducted twice from my card. Bigbasket has not refunded the excess amount till date. There is no email address and help desk special number is not reachable. Hope Bigbaske will take necessary action in the matter. more  

View all 25 comments Below 25 comments
Now a days Consumer Commission, Customer cell are only Eye wash. more  
Issue a demand notice, giving details. Wait for 15 days for response, else file a case in the Dist consumer Forum more  
I placed online Order on the Amazon and paid for the same using my Card more than one month back, but delivery has not been done and I could not find any facility to lodge a complaint or otherwise communicate with them more  
My experience is that all merchants try to make unfair money. File a case in the District Consumer Commission and claim Rs 9, 000 compensation and Rs 6, 000 cost. This is the only medicine to cure them of dishonesty. more  
Take up the issue with your credit card provider. If all fails, go to consumer court. more  
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