Post office savings account to digital account - why confuse the account holder so much
- Customer must have active individual POSA account to link it with IPPB savings account.
- POSA linkage is not available with Digital savings account, However, applicant can link POSA account post conversion from Digital savings account to savings account.
So, it looks like one has to open a Digital savings account, convert it to savings account (whatever that means) and then link the POSA with the account. So, to do digital transactions, one has to open 3 savings accounts??
Why do they have to confuse the customer so much? Can it be not done like the banks. Once you have a Savings account, request for net banking for the same account.
When will the government learn the ease of making technology usable for the citizens?