Poor services of Vodafone network

This is pathetic. I recharged my Vodafone mobile number with RS 100 today and after sometime I saw a msg of deduction 63 rupees for some value added service which I didn't know about. I called the customer care, they said it can't be refunded as it was active since 1st June and that time your balance is low so now this deduction is made. I question you that if I don't have sufficient money in my account why the service is activated. I didn't confirm it. If I applied for it , I must have used it. Unnecessary message just pop on screen , I don't know it's flash msg or what but I called 3 times. 1st time the operator said call after 1 hour , I will connect you senior as now everyone is busy. And 2- times they just put my call on hold and then disconnected the call. Shame on #Vodafone Services. more  

View all 55 comments Below 55 comments
send email to vodaphone appalate authothority. find email at their website for your region. this will be resolved. also put it at pgportal.gov.in and nationalconsumerhelpline.com more  
In case of prepaid, in such cases no body has time to sort out such low value matters. Customercare will say you have activated a value addes service. You should have asked them at least what the service was for which Rs.63 was deducted. You may also write to Vodafone HQ if you are unhappy with the customercare response. Secondly where are you located? If you know the Vodafone office and if such violations are repeated approach them in your city. more  
Vodafone is now king of cheaters in Telecom industry. They forcefully changed plans of susbcribers from Rs.199 to Rs.299 and unnecessarily harassed subscribers. It took me more than a week to change my plan to prepaid from postpaid. Porting one's number to any other service provider does not make any effect. Most of the time since the amount is low the subscriber does complain to government agencies like TRAI. more  
We born in India our choice! Now we know, what kind of a country we opted to take a birth!! Indian mentality is different, why to blame the service providers? Are we perfectionists?

Telecom services as a whole in India is pathetic! Moresover, the ATTITUDE and TREATMENT given to customers still pathetic! since we are paying for the service, we naturally entitled to receive good service.... Can anyone tell me in the service industry proper ATTITUDE & TREATMENT by any sector! Whom to blame for this!

2 days back, a Businessman in Kerala committed suicide! He spent 14yrs in Africa, came back to Kannur, Kerala, and started building a Convention centre with all his savings! Last 6 months, he had been running behind for the centre sanction to function, the LEFT governed Municipality turned a blind eye (might be they r expecting a good bribe in return), after clearly understanding that the department will not be helpful, he committed suicide at his 49 age, leaving his family with young children! Anybody in this country will come forward to take responsibility of this tragic incident? whether the kerala goernment will take the responsibility? NO ONE!!!! that is what our tradition!

So having born in this country, carry ON, no point complaining! Your complaints will still make the situation worse thru revengeful attitude!!! more  
But we, the customer wastes lot of time and efforts ...... more  
Post a Comment

Related Posts

    • I am facing a manufacturer issue in Apple iPhone 8

      I am facing a manufacturer defect in logical board of my iPhone 8, for the same when I reached out to Apple support they strictly denied it and asking me to pay amount 32,250 rupees to replace this...

      By Avadhesh Sengar
    • Hotstar India Cheating

      I have taken yearly connection of Hotstar India and there is absolute no support for the issues. Moreover once subscription is paid, it is not refundable. Phone number is not answered nor emails. E...

      By Pradeep Kamat
    • DTH requiring KYC ridiculous

      The new KYC process has been mandated for all new as well as existing DTH subscribers in the country. For new subscribers, they will have to go through the entire KYC process similar to subscribing...

      By Ajay Dutta
    • Solutions to improve workings of Online Travel Sites

      Below are some of the key issues outlined by you in regards to travel web sites in India. Kindly review them and share specific solutions that must be implemented to fix these issues. We look forw...

      By Dept. of Consumer Affairs (Government of India)
    • Improving functioning of eCommerce Cashback Programs

      Below are some of the key solutions proposed by you to issues regarding eCommerce cashback programs. Kindly review the same and if you have any additional solutions, please share. We look...

      By Dept. of Consumer Affairs (Government of India)
    • Improving integrity of Online Reviews: Inputs on Solutions

      Below are some if the key issues outlined by you all with regards to Online Product Reviews on eCommerce sites. Kindly review them and share solutions that will help enable consumer access to unbia...

      By Dept. of Consumer Affairs (Government of India)
    • Misleading Advertisements by eCommerce sites: Inputs on Issues

      Below are some of the key issues raised by you in regards to misleading advertisements by ecommerce sites. Kindly review the same and share any additional inputs you may have. We look forward to yo...

      By Dept. of Consumer Affairs (Government of India)
    • customers are being cheated everyday by many corporates

      Each and every day consumers are being cheated by the durable consumable manufacturing companies, whether it is fridge, washing machine and RO Systems. Since these are very closely related to our d...

      By Poulose PD
    • Cheating by service engineer of Whirlpool for washing machine

      Please find enclosed the complaints made by me to whrlpool Dear sir/Madam This is with reference to my complaint on washing machine. The details of complaints and cheating bei...

      By Anonymous Circle member
    • Counterfeit Sting by Outlook

      Every member in circle go through this, get enlightened and share ideas on how to fix this. This is dangerous for us and our families. Up a narrow street in one of the shanty colonies i...

      By Vinita Agrawal
    • Fraudulent activity from Xiaomi

      I ordered one Mi 3 band having order no. 5190929802404425 , but whatever product I received, was not fresh/ new product. So, I askes for refund . But , inspite of refund, I again got ...

      By Pramod Kumar
Share To
Enter your email & mobile number and we will send you the instructions

Note - The email can sometime gets delivered to the spam folder, so the instruction will be send to your mobile as well

Please select a Circle that you want people to invite to.
Invite to
(Maximum 500 email ids allowed.)