Poor services of Vodafone network

This is pathetic. I recharged my Vodafone mobile number with RS 100 today and after sometime I saw a msg of deduction 63 rupees for some value added service which I didn't know about. I called the customer care, they said it can't be refunded as it was active since 1st June and that time your balance is low so now this deduction is made. I question you that if I don't have sufficient money in my account why the service is activated. I didn't confirm it. If I applied for it , I must have used it. Unnecessary message just pop on screen , I don't know it's flash msg or what but I called 3 times. 1st time the operator said call after 1 hour , I will connect you senior as now everyone is busy. And 2- times they just put my call on hold and then disconnected the call. Shame on #Vodafone Services. more  

View all 54 comments Below 54 comments
In case of prepaid, in such cases no body has time to sort out such low value matters. Customercare will say you have activated a value addes service. You should have asked them at least what the service was for which Rs.63 was deducted. You may also write to Vodafone HQ if you are unhappy with the customercare response. Secondly where are you located? If you know the Vodafone office and if such violations are repeated approach them in your city. more  
Vodafone is now king of cheaters in Telecom industry. They forcefully changed plans of susbcribers from Rs.199 to Rs.299 and unnecessarily harassed subscribers. It took me more than a week to change my plan to prepaid from postpaid. Porting one's number to any other service provider does not make any effect. Most of the time since the amount is low the subscriber does complain to government agencies like TRAI. more  
We born in India our choice! Now we know, what kind of a country we opted to take a birth!! Indian mentality is different, why to blame the service providers? Are we perfectionists?

Telecom services as a whole in India is pathetic! Moresover, the ATTITUDE and TREATMENT given to customers still pathetic! since we are paying for the service, we naturally entitled to receive good service.... Can anyone tell me in the service industry proper ATTITUDE & TREATMENT by any sector! Whom to blame for this!

2 days back, a Businessman in Kerala committed suicide! He spent 14yrs in Africa, came back to Kannur, Kerala, and started building a Convention centre with all his savings! Last 6 months, he had been running behind for the centre sanction to function, the LEFT governed Municipality turned a blind eye (might be they r expecting a good bribe in return), after clearly understanding that the department will not be helpful, he committed suicide at his 49 age, leaving his family with young children! Anybody in this country will come forward to take responsibility of this tragic incident? whether the kerala goernment will take the responsibility? NO ONE!!!! that is what our tradition!

So having born in this country, carry ON, no point complaining! Your complaints will still make the situation worse thru revengeful attitude!!! more  
But we, the customer wastes lot of time and efforts ...... more  
Airtel services are also deteriorated considerably.... CALL DROP is for each call...... pathetic ..... Looks the volume of calls is much higher than the load towers can handle ...... more  
Post a Comment

Related Posts

    • Amrapali diverted buyers money to Dhoni’s wife’s company

      Mahendra Singh Dhoni is in the news again and for the wrong reasons. While speculation about his retirement from ODIs continue, the former Indian captain and his wife Sakshi have come under the spo...

      By Shailesh Deshmukh
    • Policy Bazaar fake company

      This is about policy Bazaar. I was browsing car insurance policy at policy Bazaar. The moment when i put my contact number I am getting continues call from them. I made on-line payment to buy a pol...

      By Anonymous Circle member
    • Portions served in restaurants

      I have experienced that many times when I am dining alone in a nice restaurant (happens on work trips), the portion served is of much bigger quantity then I can consume, and there are no thali opti...

      By Amit Mishra
    • Jio fiber Giga

      I have registered a complaint against JIO GIGA fiber in consumer forum, but status is showing resolved but still, I didn't get my 4500 deposit money to my account. Many times I called customer care...

    • Many chemists are dacoits

      They sell 30% shelf life left medicines at full MRP and then oppose e pharmacies for selling at discounts. Consumer Affairs should take this up and right the act of these looting chemis...

      By Seema Somani
    • Instagra, Facebook, Whatsapp selling illegal services

      Can the Govt of India formulate some policy that regulates sales of services on ecommerce. Instagram, Facebook, Whatsapp are being used to sell prostitution services, drugs and weapons. Which polic...

      By Sudesh Rai
    • Not to take Daikin AC

      I purchased one 1.5 T daikin AC from one shop of Basudevpur, Bhadrak. But the AC is not cooling properly. After doing many request service engineer came two times. First time checked but condition ...

      By Paresh Dey
    • Why is MDR a percentage of transaction value

      Why cant MDR charge be capped at say INR 20. So make it 2% percent of transaction say till txn value 1000 and above that it should be capped at INR 20. That way if I buy 50,000 washing m...

      By Ruchika Mistry
    • Restaurant Service Charge: Recent Experiences

      With this post we would like to seek your latest experiences in regards to restaurant service charge in the last few months.As a reference, Please find attached the Restaurant Service Charge ...

      By Dept. of Consumer Affairs (Government of India)
    • Daikin refusing to replace damaged AC

      TL;DR I purchased a Daikin AC from amazon and I found it defective after a month. I contacted Daikin regarding this and they said there was no damage at first. Finally they offered me repair b...

      By Tarun Kumar Reddy
    • Solutions to improve Food Ordering eCommerce apps/sites

      Below are some of the key issues raised by you in regards to food related eCommerce sites and apps.Kindly review the same and help identify solutions that must be implemented to make these apps mor...

      By Dept. of Consumer Affairs (Government of India)
Share To
Enter your email & mobile number and we will send you the instructions

Note - The email can sometime gets delivered to the spam folder, so the instruction will be send to your mobile as well

Please select a Circle that you want people to invite to.
Invite to
(Maximum 500 email ids allowed.)