Poor Services by Courier Company and Later on wrong info shared at ConsumerForum website

I booked a consignment at First Flight courier office, Piplani Katra Varanasi branch on 10 NOVEMBER 2018. The Status I checked on 12 and onward at first flight website tracking page, was showing me as Out for Delivery. The same status was showing from 12 November 2018 to 19 November 2018. I kept calling to customer cares on 022-62686666, 07428429333 but no body was taking my calls. On 19th November 2018 I got a call from courier boy mobile number 9152002155 and received my consignment at mayur vihar phase 3. First Flight Courier Office Mayur Vihar -1 kept my courier envelop more than 6 days which was a very important document that I had to submit on 15 November at some where without fail. Due to First Flight Couriers' inactivity/delay in service I failed to submit my document that was in that envelop. Rather than to delivery they kept my consignment at Mayur Vihar -1 office for 6 days. I received my consignment enough late. This is very annoying and painful moment for me. I feel like mental harassment due to courier bad service and I wants compensation in this regards. Please see the attached Snapshots for more details. Please do not close this grievance without looking at my attachment. In my previous Grievance 1014096, they wrongly said that delivery has been made on 9 Nov to somebody named Vishal. I don't not know any Vishal at all and they had delivered my consignment to me very delay on 19 Nov. more  

Please suggest the steps to file a case at consumer forum court more  
Screenshot_20181127-115944___20181201031851___.jpg
This is the mobile number of the delivery boy who called me on 19th November and courier company replied back on my grievance that they delivered it by 9th November more  
Courier___20181201031653___.JPG
Attachment clearly explained that the consignment was delivered post 18 November. more  
Post a Comment

Related Posts

    • Disobeyance of justice of consumer Forum by Godrej

      I have raised a complaint against godrej appliances at District Consumer Forum ,Puri. I have won the case .But the Company has not yet provided the service, Compensession or litigation amount after...

      By SUNIL KUMAR SAHOO
      /
    • Misleading Advertisement by Unilever

      I request all of you to look at the attached picture and tell me how exactly can a sanitizer boost immunity. Thats the misleading claim by lifebuoy a brand of unilever If comp...

      By Seema Mehra
      /
    • SAmsung AC Service is not responding, and Samsung is not taking calls or helping

      Hi Friends, I am in very bad situation, I have brought Samsung AC on 16th May and they installed on 19th May 2020. The AC ran fine on 19th from 20th it is not working . When i raised a t...

      By Satya Chilukuri
      /
    • Warranty Extension due Covid 19

      I request the consumer affairs or home affairs department to pass an Order where all manufacturers are required to give two months extended grace warranty on all products and services where the per...

      By Sarita Ravichandran
      /
    • Regarding online service providers exa. Web based services.

      I am a regular subscriber of magicbricks, this company provides web based services in realty business last year i purchased their plan by paying around Rs 45000/- and my plan was supposed to end in...

      By Anonymous Circle member
      /
    • Cheating from Spice Jet

      Spice jet has cancelled my flight from Kolkata to Chennai , but did not refund my ticket amount. The credit shell balance is empty. I have tried to reach the customer service many times, but in v...

      By Anuvab Jana
      /
    • Flight Fares range and ceiling defined

      DGCA released new minimum and maximum fare structure for routes. For the next three months, No flight ticket in India will be less than Rs 2,000 and and can not be more than Rs 18,600. These figure...

      By Vinita Agrawal
      /
    • Refund rules for Air India cancelled flights

      Air India is not refunding the amounts paid for travel abroad in May but asking passengers to travel by 30th September 2020 or 31st March 2021 and pay the fare difference if any. Why sho...

      By Shantinath Jain
      /
    • Can I claim without warranty..?

      Guys, bought one dell second hand refurbished laptop for 18K with one month verbal warranty, but same developed a major defect after 2 months of purchase. Seller refused to exchange of repair free....

      By Harish Verma
      /
    • Essential Commodities Act deregulated

      What is the Essential Commodities Act? It’s a law that gives the Centre and state governments the power to regulate the production, supply , distribution and prices of commodities....

      By Sarika Bansal
      /
    • Protecting yourself when shopping essentials

      * Stay at a distance of 6 ft from others while shopping, and stand in a queue. * Cover your nose and mouth properly with a cloth covering or mask. * Ideally, you should go to the store du...

      By Ashima Gupta
      /
Share
Enter your email & mobile number and we will send you the instructions

Note - The email can sometime gets delivered to the spam folder, so the instruction will be send to your mobile as well

Please select a Circle that you want people to invite to.
Invite to
(Maximum 500 email ids allowed.)