Poor Services & Irresponsible behavior of Eureka Forbes

We have purchased one RO Water Purifier Aqua Guard Reviva Basic Sl. No. 3220909396001081 & Model Code - GWPDRO50B00000 on dt. 25-07-2020 for our customer situated at MA SARASWATI PHARMACY COLLEGE, Abohar (Punjab). I have already generated complaint in customer care no. on dt. 22-08-2020 and no. is 2017657310 and again complaint on 26-08-2020, 28-08-2020 and continuously but still I have gotten any response form their side.

I have also raise the complaint in Ingram - https://consumerhelpline.gov.in/ and there were the complaint is inprocess.

Poor Services & Irresponsible behavior of Eureka Forbes is cause to refuse their products. more  

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Mr. Sharad Taparia - has your problem solved?
I had contacted Eureka Forbes and their reply is as under:

Thank you for contacting Eureka Forbes Customer Support.
We regret the inconvenience cause to you.
We request you to kindly revert us back whether the issue has been resolved or not, so that we can proceed further.
For any further assistance please reach us at 1860-266-1177, write to deepa.customercare@eurekaforbes.com or visit www.eurekaforbes.com
Have a great day ahead.
Warm Regards,
Deepa.

In case your problem is NOT resolved, please contact Ms. Deepa at deepa.customercare@eurekaforbes.com, giving all details. more  
Do you think initiatives like 'Make in India', 'Bye Indian',etc. would be of any consequence, in the face of such unscrupulous business houses? Until and unless, the Government comes down heavily and mercilessly on such cheaters, India would remain labelled as a corrupt country. more  
I have also experienced.Some time back a person came and he said he is their representative.He had a Company I D.Later on it was found he was a fictious person.He did some agreement and took some Money. more  
The assurance given by Eureka Forbes is not met when something goes wrong. Poor Services & Irresponsible behavior of Eureka Forbes is cause to refuse their products. more  
Thanks, Mr. Sachin Taparia. Hopefully, DoCA take the issue seriously. more  
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