Poor customer service of Reliance Life Insurance

Reliance sold me through their fraudulent Calcutta based corporate broker a policy # 51749869 on 30 Jly 2014 on annual 30,000/- premium payment term assuring any time shift to lesser future terms. It took hell of correspondence to shift to half yrly term but, when asked to send revised premium demand notice showing revised premium minus excess balance left with them in my payment of first premium of 30,000, I am asked to visit their nearest branch just to find the amount. Even to get changed to half yearly term, they have repeatedly sent mails to visit nearest branch, which was the policy issuing issuing Secunderabad branch. Finally, with their Grievance officer's interference, they sent messenger with a proforma on which only the basic details of policy and the required premium term were to be written though these were already reflected in policy bond. Could they not post me that simple proforma? could they not post me now the revised detailed premium demand notice? Even to get the contact details of their branches, I was asked to refer to their webpage "Branchlocator" which showed error 404 stating that the page has been removed. I wonder, how unbecoming is the business conduct of Reliance particularly in the insurance business where we invest our hard earned moneys in good faith and trust. I really shudder to imagine, what is in store from this Reliance Insurance in the next 14 years....... more  

View all 40 comments Below 40 comments
Your problem can be easily solved if you present your case with Insurance Ombudsman of your state. It is free and effective mechanism. more  
Hi. I have worked in the insurance filed. The only safe place to invest in Insurance sector is LIC. dont let relations convince you to put your money anywhere else more  
For free consultancy to file Consumer court case please contact at 9836026543 / 033-24025622 (8 to 9 pm) / champa_haldar@hotmail.com more  
Please don't deal with any of the Reliance group products. It's not just about only the medi claim policy but I have experienced many issued with reliance mart/fresh and now with reliance communication.

I had taken reliance gsm prepaid couple of years back but in recent months I have started facing issues with balance. Whenever I recharge my account, after 3-4 days my balance will get become 0 and whenever I call customer care they always have one thing to say due to server migration amount deducted which will not auto reverse and if you call after 3 days of deduction, then they don't have any details of such amount.

I wrote to reliance appellateauthority(karnataka) but didn't get any reply from them. At finally I marked anil.ambani@relianceada.com mail id to escalate this issue, I got the response but irrelevant which is no where related to my concern. It's really disgusting, if don't get any resolution from such big appellate authority then to whom you can contact further.

No other way, just stop using Reliance products and aware our community as well. more  
Reliance Group as a whole is unreliable, be it any business or service sector. more  
Post a Comment

Related Posts

    • Daikin AC service and parts cost exhorbidant

      I bought Daikin Inverter AC in 2017. Till last June it worked Fine. June 2019 it was not cooling enough. When complained Daikin service people serviced. It was OK for one week and again it was not ...

      By Veera Ragavan
    • Covid 19 billing standard for treatment

      See attached covid 19 treatment bill of 9 lakhs plus for 12 days of hospitalisation in a private hospital in palghar Maharashtra. If the govt of india doesnt standardize rates for covid ...

      By Aditi Gupta
    • Safety handling charges by e commerce companies

      E Commerce companies have started safety handling charges. This is essentially for using sanitizers,gloves and keeping ware houses clean. Ideally this is something that is expected. But in the name...

      By Rajay Kumar
    • Disobeyance of justice of consumer Forum by Godrej

      I have raised a complaint against godrej appliances at District Consumer Forum ,Puri. I have won the case .But the Company has not yet provided the service, Compensession or litigation amount after...

    • Misleading Advertisement by Unilever

      I request all of you to look at the attached picture and tell me how exactly can a sanitizer boost immunity. Thats the misleading claim by lifebuoy a brand of unilever If comp...

      By Seema Mehra
    • SAmsung AC Service is not responding, and Samsung is not taking calls or helping

      Hi Friends, I am in very bad situation, I have brought Samsung AC on 16th May and they installed on 19th May 2020. The AC ran fine on 19th from 20th it is not working . When i raised a t...

      By Satya Chilukuri
    • Warranty Extension due Covid 19

      I request the consumer affairs or home affairs department to pass an Order where all manufacturers are required to give two months extended grace warranty on all products and services where the per...

      By Sarita Ravichandran
    • Regarding online service providers exa. Web based services.

      I am a regular subscriber of magicbricks, this company provides web based services in realty business last year i purchased their plan by paying around Rs 45000/- and my plan was supposed to end in...

      By Anonymous Circle member
    • Cheating from Spice Jet

      Spice jet has cancelled my flight from Kolkata to Chennai , but did not refund my ticket amount. The credit shell balance is empty. I have tried to reach the customer service many times, but in v...

      By Anuvab Jana
    • Flight Fares range and ceiling defined

      DGCA released new minimum and maximum fare structure for routes. For the next three months, No flight ticket in India will be less than Rs 2,000 and and can not be more than Rs 18,600. These figure...

      By Vinita Agrawal
    • Refund rules for Air India cancelled flights

      Air India is not refunding the amounts paid for travel abroad in May but asking passengers to travel by 30th September 2020 or 31st March 2021 and pay the fare difference if any. Why sho...

      By Shantinath Jain
Enter your email & mobile number and we will send you the instructions

Note - The email can sometime gets delivered to the spam folder, so the instruction will be send to your mobile as well

Please select a Circle that you want people to invite to.
Invite to
(Maximum 500 email ids allowed.)