Pharmacies in Delhi - Inputs on Root Causes

Dear all:

Based on your inputs, here are the key issues relating to pharmacies in Delhi.

Kindly review them and if you have any additional inputs, please list those. Otherwise, please help us identify Root Causes for these Issues.

Once the Root Causes are known we will review specific Solutions and compile a whitepaper for the Health Minister so actions can be take to improve the workings of Pharmacies in Delhi.

We look forward to your inputs!


Pharmacies in Delhi - Key Issues

1. In Delhi it is easy to get any kind of medicines without prescriptions
2. Even schedule H drug available without a prescription
3. Spurious pain killers are given without prescriptions
4. Generic medicines are not easily available; instead costly alternatives are given
5. Pharmacies stock medicines which provide big commissions
6. All private Pharmacies sell medicines at MRP
7. At times the expiry date is not clearly visible due to scratches
8. Expired medicines are sold at pharmacies
9. Many cases of fake medicines being sold have been reported
10. Most Pharmacies do not provide a bill / cash Memo
11. Medicines are not transported & stored as per the guidelines of the Manufacturer
12. Drug inspectors are known for taking bribes from pharmacies
13. Some pharmacies also pay commissions to Doctors to refer patients to them more  

View all 19 comments Below 19 comments
1. There is no identification between Generic and Ethical/Branded medicines. The MRP of generic medicines is also same as that of ethical and is being sold on MRP.
2. Very high MRPs are written on surgical items, yet sold to some on MRP and to others at discounted prices.
3. Even in ethical medicines the doctors prescribe either the highest price medicines, whereas the same ingredients are available in other companies at lower prices. Few doctors prescribe medicines of unknown/less known manufacturers, of same prices or high, which are only available at medical stores, where they do the practice. The prescriptions are based on companies promotion and pay offs to doctors by companies and medical stores.
4. Some times we get medicines on which a sticker of either new MRP or new expiry date is found and retailers charge at new MRP which is normally higher.
5. Sometimes if a specific medicine is not available nearby from a store, the stores write names of other equivalent medicines and ask the patient for approval from the doctor, which is normally approved and purchased. It may be of higher price, which patient does not know.
6. Most of the medical stores do not accept the unused medicines due to their non-suitability when doctor prescribe other medicines in lieu of old medicines even after acceptance of price difference by the patients. more  
Only pharmacy is not responsible for all this issues all pharma company are also responsible for the same.Just to do the targets they are pushing the items on low price to wholesale and on retail outlet but the benefit does not reaches to common man they sale the medicine on higher price only. Even you can purchase samples of medicine from store on lower price.
What the regulatory is doing? more  
Their is organized loot with share of authorities which needs check more  
1.Very high percentage of chemists in the city are not pharmacists they bribe concerned officials to run business or they are doing business on any other pharmacists certificate rules are there to display the photo of the certified pharmacist at the counter but officials ignore that after receiving there part of booty.
2. Want to share some of my experiences with all of you I am purchasing cotton bundles of 500gm , male diapers medium size on regular basis MRP on cotton bundles are Rs 250/- each my purchase price is Rs 70/- per bundle on this price supplier is also earning something I am not purchasing it directly from manufacturer or using any influence to buy on cheaper rates. MRP on diapers is RS 495/- I am getting it for Rs 240/- which includes rs 20/- delivery charges.
3. My motive to share this is what is going on in this trade & what regulatory agencies are doing is very much clear with these type of facts.Rules are very much there this is all going within the rules more  
MCD dispensaries and govt hospitals need to provide the medicines at reasonable rates. They should have full range of medicines. Pharmacist only capitalize on the lack of working of the government bodies. more  
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