Pathetic BSNL

There is a BSNL Lndline connection at my home which was taken in 1996 and the no is-0343-2545874.In 2008 we took the broadband services.In 2009 the pole from which the connection at home was stolen.We undertook our own initiative and got our connection restored through underground connectivity.Therafter all the problems stated cropping up and the broadband was very slow.We had at least more than 50 times lodged the complain with BSNL but the issue was never solved.The officers used to come and say all is ok with the line.We were getting fed up when the line man told us to get the underground connection point to be cleaned and checked thoroughly.We got the job done by him unofficially and paid him the amount he had asked for.Now the issue has been rectified and we are satisfied with the speed of Broadband,
This means that BSNL officers knew about the problem but did not had the will or interest to solve our problem. more  

View all 50 comments Below 50 comments
Number 0260-2255163 is not working for years and they send a bill every month which is paid regularly. Every complaint is resolved at their end, nobody visits the site to repair it or to get feedback on the complaint. more  
I think this should have happened in the previous regime. However, if you experience such difficulties, please send a complaint then & there to Shri Ravi Shankar Prasad, Union Minister in his portal & you will see definitive action. more  
@G Nagaraja @Narendra Kumar Gupta @Ramesh Varna B Kindly provide the Landline No, Alternate Contact No & Address. It will help BSNL to understand your problem and they will resolve your issue ASAP. more  
Even I had complained several times. My landline & Broadband were not working for a long time. Almost 20days in January & 20days in February 2016. If we complain their rep will come after two days & resolve it temperorily. Again after 1 or 2 days, it will not work. Again gave complaint. Even BSNL sends bill for the non working days also. Their bill is charging as per plan full amount irrespective of our phone & BB works or not? Why we have to pay for non working days ? Their customer service is very poor. Their pricing also not competitive. more  
I have become expert in making BSNL respond to my complaints. When I had issues with broadband, i simply followed what has been advised by executives BSNL,(without spending any money). Nothing worked. The solution given by BSNL there after. 1. I have to change the instrument 2. The cable is to be replaced 3.The wireless router is to be changed 2.I asked them to change the cable - issue not resolved 3. I took the wireless router to the BSNL exchange and checked, the router was found OK 1. Then I checked instrument by them at their lab - it was ok Then they checked the adopter at the exchange and found some problem with it.Without saying anything they have changed my line connection to the different adopter at the exchange What I have tried was to list down all the possible issues and took one by one with BSNL and make them to identify the issue by elimination process. However, the typical issue frequently experienced is DNS server not responding. One fact I fund with BSNL is the knowledge in addressing the issue is low. Response is poor. Only few are really addressing the customer issues being reported more  
Post a Comment

Related Posts

    • Misleading ads by Patanjali continue unabated

      Most statements in this ad are blatantly false and dangerous like leaving insulin diabetes? all type 1 diabetes patients request NOT to give up INSULIN as It can be fatal in some cases.

      By Ajay Dutta
    • New Delivery Fraud Happening these days

      Where you get an order that you didnt order and the cancellation requires you to give an OTP. You give the OTP and the crooks withdraw from your bank account.

      By Vijaya Nair
    • Book misleading ad givers and newspapers

      See attached herbals remedy selller from kerala claiming to make Delhi NCR breathe easier. Please penalise them for atleast 10 lakh CCPA/consumer affairs department. Every week we see misleading ad...

      By Radha Puri
    • Major prices increases on ghee

      From ₹450 to ₹630 per litre in just two-and-half months, nandini has hiked its Ghee prices by over ₹180! What are people seeing across India?

      By Shirisha Kumar
    • Misleading ad by Dabur

      Here is Dabur making you believe that their chavanprash will help u address all the smog and lung problems. LC Manager please escalate to the govt and get such advantage taking opportunists booked ...

      By Harsimran Kaur
    • Railways looting and yet shaming the public

      To shame us, railway prints on each ticket that 53 pc discount has been given. They claim they have charged for just 47 pc of their cost. Take an example. Cost of full fare 3ac rajdhani (lowest cl...

      By Chunilal Malik
    • Listing above MRP violations continue by ecommerce sellers

      Please see attached violation by Flipkart. Listed MRP higher than actual MRP. Why are platforms not able to catch these malpractices unless they dont want to and are part of the nexus?

      By Nirmala Chauhan
    • Cough Syrup Made in India damaging kidneys causing death

      One Delhi based company Maiden Pharmaceuticals has been reported by the WHO to be causing kidney failures in 70 children and deaths in 30. The brand name it sells is called codiene and i...

      By Seema Mehra
    • Rising Soap and detergent Prices killing household budgets

      Soap prices rise in 2021-22 is not 1% but 40-50%. See the retail price jump: Pears Rs 140 to Rs 252 Dove Rs 165 to Rs 280 Lux Rs 110 to Rs 198 Vim liquid Rs 132 to Rs 199 H...

      By Sarita S
    • Good win LC - hair transplant studios to shut

      A new rule has come where hair transplant procedures can now only be done in proper hospitals and not places like Advanced Hair studio. They got cricket people like shewag and gambhir and duped peo...

      By Shikha Chhabra
    • Flipkart - Beware

      Folks beware of buying anything from Flipkart. These people are quite cunning. They will take your order and wont ship most things till 10 days from now. Then they will decide in which ...

      By Anshu Saxena
Enter your email and mobile number and we will send you the instructions

Note - The email can sometime gets delivered to the spam folder, so the instruction will be send to your mobile as well

All My Circles
Invite to
(Maximum 500 email ids allowed.)